Caro Hinojosa

Written by Caro Hinojosa

Published: 25 Sep 2023

Jessica Corbett

Reviewed by Jessica Corbett


Are you an avid traveler always on the lookout for great deals and convenient bookings? If so, you’ve likely come across Expedia, one of the leading online travel agencies in the world. Expedia has revolutionized the way we plan and book our trips, offering a vast selection of flights, hotels, car rentals, and vacation packages at competitive prices.

But did you know that there’s more to Expedia than just being a trustworthy travel companion? In this article, we’ll unveil nine fascinating facts about Expedia that you may not be aware of. From its humble beginnings to its innovative features, Expedia has solidified its position as a go-to platform for millions of travelers worldwide. So, let’s dive in and discover the hidden gems behind this iconic travel brand.

Key Takeaways:

  • Expedia, founded in 1996, offers a wide range of travel options and a robust mobile app, making it convenient for travelers to book flights, hotels, and vacation packages on the go.
  • Expedia’s loyalty program, Expedia Rewards, incentivizes repeat bookings and provides added value to users, while its 24/7 customer support ensures assistance for any travel-related queries or concerns.
Table of Contents

Expedia was founded in 1996.

With its humble beginnings in a small office in Bellevue, Washington, Expedia emerged as one of the pioneers in online travel booking platforms. Its user-friendly interface and extensive range of options quickly gained popularity among travelers worldwide. Today, Expedia operates in more than 60 countries and offers services in multiple languages.

Expedia is part of the Expedia Group.

Expedia is not an independent entity but is a vital component of the Expedia Group, which encompasses various other well-known travel brands such as, Orbitz, Travelocity, and Hotwire. This extensive network allows Expedia to offer a wide range of travel options and ensure a seamless booking experience for its users.

Expedia has a loyalty program called Expedia Rewards.

Recognizing the value of customer loyalty, Expedia introduced its own loyalty program, Expedia Rewards. Members can earn points for their bookings and enjoy exclusive benefits such as discounts, upgrades, and access to VIP amenities. The program incentivizes repeat bookings and provides added value to users.

Expedia has a robust mobile app.

In this digitally-driven era, Expedia recognized the importance of mobile technology and developed a user-friendly app for both iOS and Android devices. The app allows users to seamlessly search and book travel options on the go, making it convenient for those who are always on the move.

Expedia offers a wide range of travel options.

From flights and hotels to vacation rentals and car rentals, Expedia caters to diverse travel needs. Users can explore a comprehensive selection of flights from various airlines, discover accommodations of various types and budgets, and even curate their own travel packages based on their preferences.

Expedia has a Price Match Guarantee.

Expedia strives to offer the best prices to its customers and ensures that they get the most value for their money. If a user finds a lower price for the same itinerary within 24 hours of booking, Expedia will refund the difference. This gives travelers assurance and confidence when making their bookings.

Expedia provides 24/7 customer support.

Understanding that unexpected travel issues may arise anytime, Expedia offers round-the-clock customer support to assist users with their queries and concerns. Whether it’s a last-minute change in plans or an urgent need for assistance, Expedia’s dedicated support team is there to provide assistance whenever it’s needed.

Expedia offers a Best Price Guarantee on hotels.

Expedia guarantees that users will find the best deals on hotel bookings through their platform. If a user finds a lower price for the same hotel on another website within 48 hours of booking, Expedia will refund the difference. This ensures that users can confidently book their accommodations knowing they are getting the best value.

Expedia provides a range of travel resources and guides.

Beyond just facilitating bookings, Expedia also serves as a valuable resource for travelers. Their website features travel guides, destination recommendations, and insider tips to help users plan their trips effectively. These resources provide inspiration and useful information to enhance the travel experience.


After exploring these 9 fascinating facts about Expedia, it is clear that this travel technology company has left an indelible mark on the industry. From its humble beginnings as a small division within Microsoft to becoming a global leader in online travel, Expedia has revolutionized the way we plan and book our trips. With its extensive inventory of hotels, flights, rental cars, and vacation packages, Expedia offers a one-stop solution for all travel needs. Its user-friendly interface, innovative features, and excellent customer service have made it a trusted brand among travelers worldwide. As Expedia continues to innovate and evolve, we can be sure that it will shape the future of the travel industry and make our adventures even more seamless and enjoyable. So, the next time you plan a trip, consider using Expedia for a hassle-free experience.


1. Is it safe to book through Expedia?

Yes, Expedia is a reliable and secure platform for booking your travel arrangements. They utilize industry-standard encryption to protect your personal and payment information.

2. Can I make changes or cancel my reservation through Expedia?

Yes, Expedia offers the option to modify or cancel your reservation, depending on the hotel’s cancellation policy. However, it’s important to review the terms and conditions of your booking before making any changes.

3. Does Expedia offer customer support?

Absolutely! Expedia has a dedicated customer support team available 24/7 to assist you with any queries or issues you may have regarding your booking. You can reach them via phone or online chat.

4. Can I earn rewards or points by booking through Expedia?

Yes, Expedia has a rewards program called Expedia Rewards. By booking through the platform, you can earn points that can be redeemed for discounts on future bookings, hotel upgrades, and more.

5. Does Expedia offer travel insurance?

Yes, Expedia provides the option to purchase travel insurance during the booking process. It is recommended to consider travel insurance to protect against unforeseen circumstances that may disrupt your travel plans.

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