Katrine Raleigh

Written by Katrine Raleigh

Modified & Updated: 03 Mar 2024

Jessica Corbett

Reviewed by Jessica Corbett

Source: Bloomberg.com

Emirates NBD is one of the leading banks in the United Arab Emirates, known for its remarkable presence and contributions to the country’s financial sector. With a rich history dating back to 1963, Emirates NBD has grown to become a trusted and widely recognized institution, catering to the diverse banking needs of individuals, businesses, and corporations.

In this article, we will delve into 19 intriguing facts about Emirates NBD, shedding light on its achievements, innovations, and impact on the banking landscape. From its record-breaking mergers to pioneering digital transformation initiatives, Emirates NBD has continuously pushed boundaries and set new benchmarks in the industry.

So, grab a cup of coffee and join us in exploring the fascinating world of Emirates NBD as we uncover the lesser-known aspects that have contributed to its success and solidified its position as a powerhouse in the banking realm.

Key Takeaways:

  • Emirates NBD, founded in 1963, offers a wide range of financial products and services, with a strong focus on digital banking and sustainability, aiming to provide exceptional customer service and make a positive impact on society.
  • With a global presence and strong commitment to innovation, Emirates NBD is recognized for its excellence in banking and trusted by millions of customers, offering accessible banking for all and supporting entrepreneurship and wealth management.
Table of Contents

Founded in 1963

Emirates NBD, one of the largest banking groups in the Middle East, was established in 1963 and has since become a leading financial institution in the region.

Headquartered in Dubai

Emirates NBD is headquartered in Dubai, United Arab Emirates. Being located in the business and financial hub of the UAE has played a significant role in its growth and success.

Wide range of financial products and services

Emirates NBD offers a comprehensive range of financial products and services including personal banking, corporate banking, Islamic banking, wealth management, and more, catering to the diverse needs of its customers.

Extensive branch network

With a network of over 200 branches and more than 900 ATMs across the UAE, Emirates NBD ensures convenient access to its banking services for customers throughout the country.

International presence

Emirates NBD has a global footprint with operations in other countries including Egypt, Saudi Arabia, India, Singapore, and the United Kingdom, offering its services to a wider customer base worldwide.

Strong focus on digital banking

Emirates NBD has embraced digital transformation and has invested heavily in digital banking solutions, providing customers with seamless online and mobile banking experiences.

Credit card offerings

Emirates NBD offers a variety of credit cards tailored to different customer segments, providing benefits such as rewards, cashback, travel perks, and exclusive privileges.

Commitment to sustainability

Emirates NBD is committed to environmental sustainability and has implemented initiatives to reduce its carbon footprint, promote renewable energy, and support community sustainability projects.

Strong emphasis on customer service

Emirates NBD prioritizes customer satisfaction and aims to deliver exceptional service through personalized experiences, dedicated relationship managers, and efficient complaint resolution processes.

Active involvement in corporate social responsibility

Emirates NBD actively engages in corporate social responsibility initiatives, supporting education, healthcare, community development, and other social causes to make a positive impact on society.

Recognitions and awards

Emirates NBD has been consistently recognized for its excellence in banking, receiving numerous awards including Best Bank in the UAE, Best Digital Bank, and Best Customer Service Bank.

Strategic partnerships

Emirates NBD has formed strategic partnerships with various organizations and fintech firms to enhance its offerings, drive innovation, and provide innovative solutions to its customers.

Islamic banking solutions

Emirates NBD provides a comprehensive range of Islamic banking solutions, adhering to the principles of Shari’a, catering to customers seeking Sharia-compliant financial products and services.

Strong financial performance

Emirates NBD has displayed consistent financial strength and stability, posting solid profitability and demonstrating resilience even in challenging economic environments.

Support for entrepreneurship

Emirates NBD supports entrepreneurship by offering specialized banking services and customized solutions for startups and SMEs, enabling them to grow and thrive in the competitive business landscape.

Investment and wealth management

Emirates NBD provides comprehensive investment and wealth management services, assisting individuals and businesses in achieving their financial goals through expert advice and tailored solutions.

Accessible banking for all

Emirates NBD promotes financial inclusion by offering banking services to various customer segments, ensuring accessibility and convenience for individuals from all walks of life.

Strong commitment to innovation

Emirates NBD fosters a culture of innovation and continuously explores emerging technologies and trends to enhance its products, services, and customer experiences.

Trust and reputation

Emirates NBD enjoys a strong reputation and is trusted by millions of customers, earning their loyalty through its commitment to excellence, reliability, and integrity in banking.


In conclusion, Emirates NBD is a fascinating financial institution with a rich history and numerous accomplishments. From its humble beginnings as a local bank in Dubai to becoming a global powerhouse, Emirates NBD has consistently embraced innovation and maintained a focus on customer-centric solutions. With a broad range of products and services, cutting-edge technology, and a commitment to sustainability, Emirates NBD continues to shape the future of banking. Whether you’re a customer, investor, or simply interested in the world of finance, exploring the intriguing facts about Emirates NBD will give you a deeper appreciation for this dynamic institution and its contribution to the financial landscape.


1. How did Emirates NBD start?

Emirates NBD was established in 2007 through the merger of Emirates Bank International (EBI) and the National Bank of Dubai (NBD). This merger created a leading banking group in the Middle East with a strong presence in the UAE and beyond.

2. What services does Emirates NBD offer?

Emirates NBD offers a wide range of services including personal banking, business banking, wealth management, Islamic banking, corporate banking, and treasury services. They also provide various digital banking solutions to enhance customer convenience.

3. How does Emirates NBD contribute to sustainability?

Emirates NBD is committed to sustainability and has implemented various initiatives to reduce its environmental impact. They have invested in energy-efficient technologies, reduced their carbon footprint, and support community programs focused on education, health, and environmental conservation.

4. Is Emirates NBD a global bank?

Yes, Emirates NBD has an extensive global presence with operations in several countries, including Egypt, Saudi Arabia, Singapore, the United Kingdom, and more. They have a network of branches and strategic partnerships that cater to the needs of international customers.

5. How does Emirates NBD prioritize customer satisfaction?

Customer satisfaction is a top priority for Emirates NBD. They strive to provide personalized and convenient banking experiences through their digital platforms, 24/7 customer service, and a wide range of products and services tailored to meet individual needs.

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