25 Facts About Tops (Supermarket)

The Origins of Tops Supermarket

Tops Supermarket has a rich history that spans decades. Let's dive into some fascinating facts about this beloved grocery chain.

1. Tops Supermarket was founded in 1962 in Niagara Falls, New York. It started as a small grocery store and has grown significantly over the years.

2. The original name of the store was "Tops Friendly Markets," emphasizing a customer-friendly shopping experience.

3. The founders of Tops were Armand Castellani and Thomas Buscaglia. They aimed to create a supermarket that offered both quality products and excellent customer service.

Expansion and Growth

Tops Supermarket didn't stay small for long. Its growth over the years is impressive.

4. By the 1970s, Tops had expanded to multiple locations across Western New York, becoming a household name in the region.

5. In 1991, Tops was acquired by the Dutch conglomerate Ahold, which helped the supermarket chain expand even further.

6. Tops Supermarket now operates over 150 stores in New York, Pennsylvania, and Vermont.

Unique Offerings

Tops Supermarket isn't just any grocery store. It has some unique offerings that set it apart.

7. Tops was one of the first supermarkets to introduce a loyalty card program, known as the "BonusCard," which offers discounts and special promotions to regular customers.

8. The supermarket chain offers a wide range of organic and locally sourced products, catering to health-conscious shoppers.

9. Tops has its own line of private-label products, known as "Tops Brand," which includes everything from snacks to household items.

Community Involvement

Tops Supermarket is deeply involved in the communities it serves.

10. The company runs a program called "Tops in Education," which helps local schools raise funds by allowing customers to designate a portion of their purchases to a school of their choice.

11. Tops is a major supporter of local food banks and regularly donates food and funds to help combat hunger in the communities it serves.

12. The supermarket chain also sponsors various local events and sports teams, further embedding itself in the community fabric.

Innovations and Technology

Tops Supermarket has embraced technology to improve the shopping experience.

13. Tops was one of the first grocery chains to introduce self-checkout lanes, making the shopping process quicker and more convenient.

14. The supermarket has a robust online shopping platform, allowing customers to order groceries for delivery or curbside pickup.

15. Tops has an app that offers digital coupons, weekly ads, and a shopping list feature, making it easier for customers to plan their shopping trips.

Sustainability Efforts

Tops Supermarket is committed to sustainability and environmental responsibility.

16. The company has implemented energy-efficient lighting and refrigeration systems in many of its stores to reduce its carbon footprint.

17. Tops has a recycling program that encourages customers to bring back plastic bags and other recyclable materials.

18. The supermarket chain also focuses on reducing food waste by donating unsold but still edible food to local charities.

Employee Relations

Tops values its employees and strives to create a positive work environment.

19. The company offers competitive wages and benefits, including health insurance and retirement plans.

20. Tops has a scholarship program for employees and their dependents, helping them pursue higher education.

21. The supermarket chain provides ongoing training and development opportunities for its staff, ensuring they have the skills needed to succeed.

Customer Experience

Tops Supermarket places a high priority on customer satisfaction.

22. The stores are designed to be easy to navigate, with clear signage and well-organized aisles.

23. Tops offers a "Double Your Money Back" guarantee on its private-label products, ensuring customers are satisfied with their purchases.

24. The supermarket chain has a dedicated customer service team that is always ready to assist with any issues or concerns.

Fun Facts

Here are some fun and lesser-known facts about Tops Supermarket.

25. Tops has a mascot named "Toppy the Tomato," who makes appearances at various store events and community activities, delighting kids and adults alike.

The Final Scoop on Tops

Tops has been a staple in the grocery world for decades. From its humble beginnings in Buffalo, New York, it has grown into a beloved chain with over 150 stores. Known for its commitment to community, Tops supports local farmers and offers a wide range of products, including organic and gluten-free options. Their GasPoints program is a hit, helping customers save on fuel. Plus, their dedication to sustainability, like reducing plastic bag use, shows they care about the planet. Whether you're grabbing a quick snack or doing your weekly shopping, Tops has something for everyone. So next time you need groceries, consider stopping by Tops. You'll find quality products, friendly service, and a company that values its customers and community. Happy shopping!