Written by Josey Drennan
Modified & Updated: 02 Mar 2024
Reviewed by Jessica Corbett
When it comes to home improvement and retail, Lowe’s is a name that is synonymous with quality and reliability. As one of the largest home improvement retailers in the United States, Lowe’s has a rich history and a strong presence in the industry. From its humble beginnings in 1946 as a small hardware store in North Carolina, Lowe’s has grown to become a household name, offering a wide range of products and services to homeowners and professionals alike.
In this article, we will explore 19 fascinating facts about Lowe’s that highlight its success, growth, and influence in the world of home improvement. From its commitment to customer service to its innovative strategies and community outreach programs, Lowe’s has made a lasting impact on the industry and continues to evolve to meet the changing needs of its customers. So, let’s dive into these interesting facts and discover what makes Lowe’s such a popular and trusted brand in the retail world.
Key Takeaways:
- Lowes, founded in 1946, offers a wide range of products, professional installation services, and a customer loyalty program. They support environmental sustainability and provide home improvement workshops.
- With over 2,200 stores worldwide, Lowes guarantees the lowest prices, operates a dedicated online store, and has a strong online presence. They also support local communities and offer career opportunities.
Lowes was founded in 1946
Established in 1946 by Lucius Smith Lowe, the company initially specialized in hardware and appliances.
They have over 2,200 stores worldwide
Lowes operates over 2,200 stores across the United States, Canada, and Mexico, making it one of the largest home improvement retailers globally.
Lowes generates billions of dollars in revenue annually
With its vast presence and strong customer base, Lowes consistently generates billions of dollars in revenue each year, solidifying its position as a market leader.
They offer a wide range of products
From building materials and appliances to gardening tools and home décor, Lowes offers a comprehensive selection of products for all home improvement needs.
Lowes provides a price match guarantee
Lowes guarantees the lowest prices on their products and offers a price match policy to ensure customers receive the best deal possible.
They have a dedicated online store
In addition to their physical stores, Lowes operates an extensive online store where customers can conveniently browse and purchase products.
Lowes offers professional installation services
For customers who prefer a hassle-free experience, Lowes provides professional installation services for various products, such as flooring, appliances, and windows.
Lowes has a customer loyalty program
The “Lowes Advantage Card” allows customers to earn rewards and enjoy exclusive benefits, including special financing options and discounts.
They support environmental sustainability
Lowes is committed to environmental sustainability and offers eco-friendly product options, such as ENERGY STAR-certified appliances and sustainable building materials.
Lowes has a strong online presence
With a robust website and active social media channels, Lowes engages with customers online, providing helpful tips, inspiration, and product information.
They have a mobile app
Lowes offers a mobile app that allows customers to shop, track orders, browse store inventory, and access helpful DIY resources.
Lowes supports local communities
Through their charitable foundation, Lowes invests in local communities by funding projects that focus on education, community improvement, and disaster relief.
They provide home improvement workshops
Lowes hosts workshops and classes to help customers enhance their DIY skills and tackle various home improvement projects.
Lowes offers online project planning tools
Customers can utilize Lowes’ online project planning tools to visualize and plan their home renovation or improvement projects.
They have a wide range of trusted brands
Lowes stocks products from a wide range of well-known and trusted brands, ensuring customers have access to high-quality items.
Lowes has a dedicated customer service team
Lowes prides itself on providing excellent customer service and has a dedicated team to assist with inquiries, product information, and support.
They offer extended warranties
Lowes offers extended warranties on select products to provide customers with additional peace of mind and protection.
Lowes operates community gardens
In certain locations, Lowes operates community gardens where local residents can learn about gardening, sustainability, and outdoor projects.
They have a wide range of career opportunities
Lowes offers diverse career opportunities across various departments, including retail, distribution, corporate, and customer service.
These 19 facts about Lowes showcase the company’s rich history, commitment to customer satisfaction, and dedication to providing top-notch products and services. Whether you’re a seasoned DIY enthusiast or a homeowner looking to embark on a home improvement project, Lowes is a name you can trust.
Conclusion
Lowes is a leading home improvement retailer that has consistently provided high-quality products and excellent customer service to its customers. With a rich history and a strong commitment to innovation, Lowes has become a trusted brand for homeowners and professionals alike.
From its wide range of products and services to its dedication to sustainability and community support, Lowes continues to be a go-to destination for all home improvement needs. Whether you’re a DIY enthusiast or a professional contractor, Lowes has the resources and expertise to help you complete any project.
With a focus on customer satisfaction and a commitment to staying ahead of industry trends, Lowes is poised to continue its success and provide the best possible experience for its customers for years to come.
FAQs
1. Can I return items purchased at Lowes?
Yes, Lowes has a hassle-free return policy. You can return items within 90 days of purchase with a valid receipt. Some restrictions may apply, so it’s always best to check the specific return policy for the item you purchased.
2. Does Lowes offer installation services?
Yes, Lowes offers installation services for a wide range of products, including appliances, flooring, cabinets, and more. You can schedule a consultation with a Lowes representative to discuss your specific needs and get a quote for the installation services.
3. Does Lowes offer price matching?
Yes, Lowes offers a price matching policy. If you find a lower price on an identical item at a local competitor, Lowes will match the price and give you an additional 10% off. Certain conditions apply, so it’s recommended to check the price matching policy for the specific details.
4. Can I shop at Lowes online?
Yes, Lowes has a user-friendly online platform where you can browse and purchase a wide range of products. You can choose to have the items shipped to your home or opt for in-store pickup for added convenience.
5. Does Lowes offer financing options?
Yes, Lowes offers various financing options to help you with your home improvement projects. This includes the Lowes Advantage Card, which offers special financing terms and exclusive offers for qualified customers. You can apply for the card online or in-store.
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