Lucilia Haro

Written by Lucilia Haro

Modified & Updated: 06 Mar 2024

Jessica Corbett

Reviewed by Jessica Corbett


Grofers, the popular online grocery delivery service, has become a household name in recent years. With its vast selection of products and convenient doorstep delivery, Grofers has revolutionized the way people shop for groceries. But did you know that there are some astonishing facts about Grofers that make it even more impressive? In this article, we will explore 10 mind-boggling facts about Grofers that will leave you in awe of this technological marvel. From its humble beginnings to its meteoric rise in the e-commerce industry, Grofers has left a lasting impact on how we fulfill our everyday shopping needs. So, buckle up and get ready to be astounded by these fascinating insights into the world of Grofers.

Key Takeaways:

  • Grofers, a small startup, now serves millions across 27 cities with 5,000+ products, offering quick delivery and attractive discounts, revolutionizing online grocery shopping in India.
  • With its own label products, reliable customer support, and constant innovation, Grofers has become a go-to platform for convenient and value-driven online grocery shopping in India.
Table of Contents

Grofers started as a small online grocery delivery startup.

What began as a humble venture in 2013, Grofers has now become one of the leading online grocery delivery platforms in India. Its founders, Saurabh Kumar and Albinder Dhindsa, started the company with the vision to make grocery shopping convenient and hassle-free for consumers.

It serves customers across multiple cities.

Grofers operates in over 27 cities in India, catering to the diverse needs of millions of customers. From metropolitan cities like Delhi, Mumbai, and Bangalore to smaller towns, Grofers has successfully expanded its reach and made online grocery shopping accessible to people from all walks of life.

Grofers offers a wide range of products.

With an extensive catalog of over 5,000 products, Grofers ensures that customers have a wide variety to choose from. From fresh fruits and vegetables to kitchen essentials, personal care products, and household items, Grofers has it all. The platform aims to be a one-stop-shop for all the grocery needs of its customers.

It provides doorstep delivery within a few hours.

One of the key aspects that sets Grofers apart is its commitment to prompt and efficient delivery. Customers can place their orders and expect doorstep delivery within a few hours, making it extremely convenient for busy individuals or those in urgent need of groceries.

Grofers offers seamless mobile and web experiences.

Recognizing the growing importance of mobile technology, Grofers provides a user-friendly mobile app and website for its customers. The platform is easy to navigate, allowing users to browse products, place orders, and track deliveries with utmost convenience.

It offers attractive discounts and deals.

Grofers understands the value of affordability and strives to provide customers with the best prices. The platform regularly offers discounts, deals, and exclusive offers on a wide range of products, ensuring that customers can save money while enjoying the convenience of online grocery shopping.

Grofers has its own private label products.

In addition to offering well-known brands, Grofers has also introduced its own private label products. These products are carefully curated and offer customers high-quality options at competitive prices. The private label range includes items across various categories, further enhancing the shopping experience.

It has a reliable customer support system.

Grofers places great emphasis on customer satisfaction and has a dedicated customer support team to address any queries or concerns. Customers can reach out to the support team via phone, email, or through the Grofers app, ensuring a smooth and hassle-free experience.

Grofers has received significant funding from investors.

Over the years, Grofers has garnered interest and support from various investors. The company has raised substantial funding from renowned venture capital firms, enabling it to expand its operations, enhance its technological infrastructure, and provide better services to its customers.

It is constantly innovating and evolving.

Grofers is committed to staying ahead of the curve and continuously improves its services. From introducing new features and enhancements to expanding its product range, Grofers ensures that it adapts to the evolving needs of its customers and offers an exceptional online grocery shopping experience.


In conclusion, Grofers is truly an astonishing company that has revolutionized the way we shop for groceries and everyday essentials. With its extensive range of products, seamless app experience, and lightning-fast delivery service, Grofers has made grocery shopping convenient and hassle-free for millions of customers. The innovative features and deep technology integration have propelled Grofers to become one of the leading online grocery platforms in the market today.By optimizing its logistics and leveraging technology, Grofers has managed to offer competitive prices, making it a cost-effective option for consumers. Moreover, Grofers’ commitment to providing fresh and high-quality products has gained the trust of customers across India. With its constant expansion and strategic partnerships, Grofers continues to evolve and cater to the ever-changing needs of its users.If you haven’t tried Grofers yet, it’s definitely worth giving it a shot. Experience the convenience, reliability, and time-saving benefits of shopping with Grofers, and join the millions who have already embraced this incredible online grocery platform.


1. How does Grofers ensure the freshness of its products?

Grofers has a meticulous quality control process in place to ensure the freshness of its products. They work closely with trusted suppliers and maintain a strict cold chain system to preserve the quality of perishable items. Grofers also has a customer support team that is readily available to address any concerns regarding product quality.

2. What is the delivery time for Grofers orders?

The delivery time for Grofers orders typically ranges from a few hours to a maximum of a day, depending on your location. The app provides real-time updates on the status of your order, allowing you to track its progress effortlessly.

3. Can I return or exchange items purchased from Grofers?

Yes, you can return or exchange items purchased from Grofers if they are damaged or not as described. Grofers has a hassle-free return policy, and you can initiate the return or exchange process through the app or by reaching out to their customer support team.

4. Does Grofers offer discounts or promotions?

Yes, Grofers frequently offers discounts and promotions on a wide range of products. Keep an eye on their app or website to stay updated with the latest deals and offers. Additionally, Grofers also has a loyalty program where you can earn rewards and avail of exclusive discounts.

5. Is it safe to make payments on the Grofers app?

Yes, making payments on the Grofers app is completely safe and secure. They use encryption technology to ensure the confidentiality and security of your personal and financial information.

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