Harlene Dabney

Written by Harlene Dabney

Modified & Updated: 02 Jun 2024

Jessica Corbett

Reviewed by Jessica Corbett

Source: Deliveryhero.com

Delivery Hero is a well-known and popular company in the online food delivery industry. With its headquarters in Berlin, Germany, the company has achieved significant success and recognition globally. Since its inception in 2011, Delivery Hero has been revolutionizing the way people order food online, providing convenient and hassle-free services to millions of customers.

In this article, we will explore 15 fascinating facts about Delivery Hero, shedding light on its growth, impact, and contribution to the food delivery market. From its remarkable expansion to its innovative technological advancements, Delivery Hero has truly made its mark in the industry, cementing its position as a leader in the field.

Key Takeaways:

  • Delivery Hero, founded in 2011, is a global food delivery platform headquartered in Berlin, Germany. It offers a wide variety of cuisines, partners with thousands of restaurants, and focuses on providing a seamless user experience.
  • Delivery Hero is committed to expanding its global presence, leveraging advanced technology for efficient operations, and maintaining a strong focus on sustainability. It aims to revolutionize the food delivery industry with its convenient and accessible platform.
Table of Contents

Delivery Hero was founded in 2011.

Since its inception, Delivery Hero has rapidly grown to become one of the leading players in the online food delivery market.

The company is headquartered in Berlin, Germany.

Although Delivery Hero operates in many countries around the world, its main headquarters is located in the vibrant capital city of Germany.

Delivery Hero operates under various brand names.

Depending on the region, Delivery Hero operates different brand names, such as Foodpanda, Lieferheld, Talabat, and PedidosYa.

The platform offers a wide variety of cuisines.

From local delicacies to international cuisines, Delivery Hero provides customers with a diverse range of options to satisfy their cravings.

Delivery Hero has partnered with thousands of restaurants.

With a vast network of restaurant partners, Delivery Hero ensures that customers have access to a plethora of culinary choices.

The company focuses on providing a seamless user experience.

Delivery Hero’s user-friendly platform and intuitive interface make it easy for customers to place their orders and track their deliveries.

Delivery Hero offers convenient delivery options.

Customers can choose between home delivery or pick-up options, depending on their preferences and location.

The platform supports multiple payment methods.

Delivery Hero accepts various payment methods, including credit cards, mobile wallets, and cash on delivery, to cater to the needs of different customers.

Delivery Hero places a strong emphasis on food safety and quality.

The company works closely with its restaurant partners to ensure that strict hygiene standards and quality control measures are maintained.

Delivery Hero continuously expands its services.

The platform is constantly evolving, introducing new features and services to enhance the overall customer experience.

Delivery Hero leverages advanced technology for efficient operations.

The company utilizes innovative algorithms and data analytics to optimize its delivery routes and streamline its operations.

Delivery Hero operates in both urban and remote areas.

With its extensive reach, Delivery Hero caters to customers living in bustling cities as well as those residing in more remote locations.

The company has a strong focus on sustainability.

Delivery Hero is committed to minimizing its environmental impact by implementing eco-friendly packaging solutions and promoting responsible business practices.

Delivery Hero has a dedicated customer support team.

Customers can reach out to the support team for any queries or assistance regarding their orders and deliveries.

Delivery Hero is constantly expanding its global presence.

The company’s ambitious growth plans include entering new markets and strengthening its position in existing ones, making it a dominant player in the food delivery industry.

In conclusion, Delivery Hero has revolutionized the way people order food, providing a convenient and accessible platform for customers around the world. With its extensive network of restaurant partners and commitment to excellent service, Delivery Hero continues to lead the global food delivery market.


Delivery Hero is a company that has revolutionized the food delivery industry. With its extensive network of partner restaurants and innovative technology, it has become a dominant player in the market. The company’s commitment to providing fast and efficient delivery services, along with its focus on customer satisfaction, has contributed to its immense popularity. Delivery Hero’s dedication to expanding globally has allowed it to reach customers in various countries, making it a global leader in the food delivery sector. With its strong presence and continuous growth, Delivery Hero is set to continue leading the way in the future of food delivery.


1. How does Delivery Hero work?

Delivery Hero operates through a user-friendly mobile app and website. Customers can browse through a wide range of restaurants, choose their desired dishes, and place an order with a few taps or clicks. Delivery Hero then coordinates the order with the restaurant and dispatches a delivery driver to pick up the food and deliver it to the customer’s location.

2. Is Delivery Hero available in my area?

Delivery Hero has expanded its services to numerous cities around the world. To check if Delivery Hero is available in your area, simply enter your address on the app or website, and it will show you a list of restaurants that deliver to your location.

3. What are the delivery options provided by Delivery Hero?

Delivery Hero offers various delivery options to cater to different customer needs. These options include standard delivery, express delivery for faster service, and scheduled delivery for customers who prefer to order in advance.

4. How long does it take for Delivery Hero to deliver the food?

The delivery time may vary depending on factors such as distance, traffic, and order volume. However, Delivery Hero aims to deliver orders within a reasonable timeframe, usually ranging from 30 minutes to an hour.

5. How can I track my order?

Delivery Hero provides real-time order tracking through its app and website. Customers can track their order’s progress, from the moment it is confirmed to the moment it is delivered to their doorstep.

6. What payment options are available on Delivery Hero?

Delivery Hero offers various payment methods, including cash on delivery, credit/debit card payments, and mobile wallets. The available payment options may vary depending on the region and the restaurant’s preferences.

7. Can I customize my order on Delivery Hero?

Yes, Delivery Hero allows customers to customize their orders according to their preferences or dietary restrictions. Customers can add special instructions for the restaurant, such as requesting no onions or extra spice, to ensure their order is prepared to their liking.

8. What should I do if there’s an issue with my order?

If you encounter any issues with your order, such as missing items or incorrect food, contact Delivery Hero’s customer support team immediately. They will assist you in resolving the problem and ensuring your satisfaction.

9. Can I cancel my order on Delivery Hero?

Generally, you can cancel your order on Delivery Hero before it is confirmed by the restaurant. However, once the restaurant has accepted the order, cancellation may not be possible. It is recommended to contact customer support for assistance in such cases.

10. Does Delivery Hero offer discounts or promotions?

Delivery Hero frequently offers discounts, promotions, and exclusive deals to its customers. These offers can be found on the app, website, or through promotional emails. Make sure to check for any ongoing promotions to enjoy savings on your orders.

Delivery Hero's fascinating journey continues to captivate food enthusiasts worldwide. While exploring their global success, don't forget to check out other exciting topics. Discover how Washington D.C.'s tech companies are pushing boundaries with innovative solutions. For those interested in online retail, Shopify's e-commerce platform offers a wealth of astounding facts. And if you're curious about another player in the food delivery industry, uncover must-know facts about Uber Eats. Each subject offers a unique perspective on the ever-evolving landscape of technology and business.

Was this page helpful?

Our commitment to delivering trustworthy and engaging content is at the heart of what we do. Each fact on our site is contributed by real users like you, bringing a wealth of diverse insights and information. To ensure the highest standards of accuracy and reliability, our dedicated editors meticulously review each submission. This process guarantees that the facts we share are not only fascinating but also credible. Trust in our commitment to quality and authenticity as you explore and learn with us.