Ever wondered what makes Hyatt a global hospitality giant? Founded in 1957 by Jay Pritzker, Hyatt Hotels Corporation has grown from a single airport hotel to a worldwide brand with over 20 unique brands and a presence in more than 50 countries. Known for its iconic atrium lobbies, luxury wellness resorts, and commitment to sustainability, Hyatt offers something for every traveler. Whether you're staying at a Park Hyatt, Grand Hyatt, or an independent boutique hotel, Hyatt's dedication to exceptional guest experiences and community engagement shines through. Dive into these 50 facts to uncover the secrets behind Hyatt's success and global appeal.
Key Takeaways:
- Hyatt Hotels Corporation, founded in 1957, has grown into a global hospitality giant with over 175 locations worldwide. Its commitment to innovation, inclusivity, and sustainability sets it apart in the industry.
- Hyatt's iconic properties, diverse portfolio, and commitment to guest satisfaction make it a leader in the hospitality industry. With a strong digital presence and plans for future expansion, Hyatt continues to prioritize excellence and global reach.
Founding and Early Years
Hyatt Hotels Corporation has a rich history that dates back to the mid-20th century. Let's explore how it all began and the early milestones that shaped this global hospitality giant.
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Hyatt Hotels Corporation was founded in 1957 by Jay Pritzker, a Chicago-based lawyer and accountant. He noticed the lack of high-quality hotels near airports during a business trip to Los Angeles, which led to the purchase of the hotel closest to Los Angeles International Airport for $2.2 million.
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Within two years, Pritzker and his brothers expanded Hyatt by building hotels near other major airports, including San Francisco International Airport and Seattle-Tacoma International Airport. This strategic move laid the foundation for rapid growth.
Iconic Hyatt Regency Brand
The Hyatt Regency brand is synonymous with innovation and architectural marvels. Here’s how it all started and evolved.
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In 1967, the Pritzkers bought a half-completed hotel in Atlanta, Georgia, transforming it into the iconic Hyatt Regency Atlanta. This hotel featured a 22-story high atrium and a futuristic design, setting a new standard for hotel architecture.
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Hyatt Regency has grown to include over 175 locations worldwide, catering to both business and leisure travelers. The brand is known for its spacious atrium lobbies and exceptional service.
Going Public and International Expansion
Hyatt's journey to becoming a global hospitality leader involved significant milestones, including going public and expanding internationally.
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Hyatt went public in 1967, marking a significant milestone in its corporate history. This move provided the necessary capital for further expansion and diversification of the company's portfolio.
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Hyatt made its mark on the international stage in 1969 by opening its first hotel outside the United States, the Hyatt Regency in Hong Kong. Although the initial structure was demolished in 2005, the hotel reopened in 2009, symbolizing Hyatt's commitment to global hospitality.
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In 1969, the Pritzkers created a separate company, Hyatt International Corporation, to support their efforts in expanding the chain abroad. This move further solidified Hyatt's presence on the international stage.
Luxury and Diversification
Hyatt's foray into the luxury sector and diversification of its portfolio have been key to its success.
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The Pritzkers' first foray into the luxury sector came with the opening of the Park Hyatt in 1980. The Park Hyatt Chicago and the Grand Hyatt New York were among the first luxury hotels under the Hyatt brand, signaling a significant shift towards high-end hospitality.
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The Grand Hyatt New York was famously co-owned with Donald Trump before he sold his interest to the Pritzkers for $140 million in 1996. This partnership marked a notable moment in Hyatt's history.
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Since going public, Hyatt has introduced numerous new brands, bringing its portfolio to over 20 brands. These brands include Thompson Hotels, Alila Hotels, Andaz Hotels, and many more, each offering a unique experience tailored to different types of travelers.
Commitment to Wellness and Boutique Hotels
Hyatt has expanded its offerings to include wellness resorts and independent boutique hotels, catering to diverse traveler needs.
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Hyatt has expanded its offerings to include luxury wellness resorts and spas. These properties provide an enchanting blend of sophistication and innovation, catering to the growing demand for wellness-focused travel.
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Hyatt operates independent boutique hotel properties that don't appear to be affiliated with the brand at first glance. These properties offer a unique and personalized experience, further diversifying Hyatt's offerings.
Employee Base and Global Presence
Hyatt's commitment to its employees and its extensive global presence are key factors in its success.
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Hyatt employs close to 100,000 people globally, making it one of the largest employers in the hospitality industry. The company's commitment to its employees is evident in its consistent ranking as one of the best US companies to work for by Fortune Magazine.
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Hyatt operates in more than 50 countries around the world, offering a diverse range of properties from vibrant city centers to remote exotic destinations. This extensive global presence makes Hyatt a go-to choice for travelers seeking exceptional service and unique experiences.
Popular Brands and Acquisitions
Hyatt's portfolio includes popular brands and strategic acquisitions that have fueled its growth.
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Hyatt Place is one of the most prevalent brands in the Hyatt portfolio, with 421 hotels open in 331 cities worldwide. These properties offer a seamless blend of comfort, convenience, and style.
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Hyatt's growth has been fueled by strategic acquisitions. Notable acquisitions include AmeriSuites in 2004, Summerfield Suites in 2005, and Two Roads Hospitality in 2018. These acquisitions have consistently elevated Hyatt's offerings and expanded its reach.
Loyalty Program and Sustainability
Hyatt values its loyal guests and is committed to sustainability initiatives.
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Hyatt’s loyalty program, World of Hyatt, offers members exclusive benefits and rewards. From complimentary nights to room upgrades and personalized experiences, loyal guests are valued and recognized for their continued support.
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As a responsible corporate citizen, Hyatt focuses on sustainability initiatives to minimize environmental impact. The company integrates sustainable practices such as energy conservation, waste reduction, and community outreach programs into its operations.
Celebrating Milestones and Inclusivity
Hyatt celebrates its rich history and commitment to inclusivity.
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The Hyatt Regency brand celebrated its 50th anniversary in 2017 with the launch of a new film titled, “Come Together.” This film celebrates bringing groups together to build community and share unique ideas.
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In 1967, Hyatt Regency Atlanta was among the first hotels in the city to open its doors to civil rights leaders. This historic event underscores the brand's role in promoting inclusivity and understanding.
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The “Come Together” film features spoken word artist Tarriona “Tank” Ball, who tells the Hyatt Regency brand’s story of understanding with grace and care. Ball’s poetic style encourages people to come together to share their ideas and perspectives.
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The film is directed by award-winning director Simon Benjamin, who brings the Hyatt Regency brand’s story to life through powerful visuals and storytelling. The collaboration between Ball and Benjamin highlights the brand's commitment to creating meaningful experiences.
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The “Come Together” film debuted through a digital collaboration with The Atlantic. The platform also features exclusive interviews with Ball and Xernona Clayton, a civil rights leader who was in attendance at the 11th annual session of the Southern Christian Leadership Conference at Hyatt Regency Atlanta 50 years ago.
Hyatt Regency’s Mission and Services
Hyatt Regency hotels offer a range of services and amenities to cater to travelers' needs.
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The Hyatt Regency brand prides itself on connecting travelers to who and what matters most to them. With over 175 conveniently located urban and resort locations, Hyatt Regency serves as the go-to gathering space for every occasion.
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Hyatt Regency hotels and resorts offer a full range of services and amenities, including the space to work, engage, or relax; notable culinary experiences; technology-enabled ways to collaborate; and expert event planners who can take care of every detail.
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Many Hyatt Regency hotels offer a Regency Club Lounge, which provides exclusive access to food and beverages for elite members and those willing to pay an additional premium. This lounge offers a unique experience tailored to discerning travelers.
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Hyatt Regency hotels are frequently located in prime business settings and feature 24/7 food and drink options. The gyms in these hotels are also open 24/7, accommodating the busy schedules of international business traveler clientele.
Global Hospitality Company and Purpose
Hyatt's purpose and global reach are central to its identity.
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Hyatt Hotels Corporation is a leading global hospitality company with a portfolio of 13 premier brands. As of June 30, 2017, the company's portfolio included 731 properties in 56 countries.
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Hyatt's purpose to care for people so they can be their best informs its business decisions and growth strategy. This commitment is intended to create value for shareholders, build relationships with guests, and attract the best colleagues in the industry.
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Hyatt's subsidiaries develop, own, operate, manage, franchise, license, or provide services to hotels, resorts, branded residences, and vacation ownership properties. The company operates under several brands, including Park Hyatt, Miraval, Grand Hyatt, Hyatt Regency, Hyatt, Andaz, Hyatt Centric, and The Unbound Collection by Hyatt.
Commitment to Sustainability and Corporate Social Responsibility
Hyatt's dedication to sustainability and corporate social responsibility is evident in its practices.
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Hyatt's media contact is Siân Martin, who can be reached at +1 312 780 5797 or via email at sian.martin@hyatt.com.
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Hyatt focuses on sustainability initiatives to minimize environmental impact. The company integrates sustainable practices such as energy conservation, waste reduction, and community outreach programs into its operations.
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Hyatt is committed to corporate social responsibility, supporting local communities and promoting sustainable practices. This commitment is evident in its dedication to community outreach programs and environmental initiatives.
Iconic Properties and Guest Satisfaction
Hyatt's iconic properties and focus on guest satisfaction set it apart in the hospitality industry.
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Hyatt has a collection of iconic properties that showcase its commitment to excellence in hospitality. From the luxurious Park Hyatt to the vibrant Andaz hotels, each property offers a unique and unforgettable stay.
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Above all, Hyatt prioritizes guest satisfaction. The company listens to guest feedback, strives for continuous improvement, and aims to exceed expectations, ensuring every stay is memorable.
Diverse Portfolio and Global Reach
Hyatt's diverse portfolio of brands and global reach make it a leader in the hospitality industry.
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Hyatt offers a range of brands to cater to various travel preferences. These brands include flagship brand Hyatt Regency, luxury brand Park Hyatt, lifestyle brand Andaz, and many more. Each brand offers a unique experience and design tailored to different types of travelers.
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Hyatt operates in over 60 countries, offering diverse brands and a commitment to sustainability, guest satisfaction, and community support. This extensive global presence makes Hyatt a go-to choice for travelers seeking exceptional service and unique experiences.
Commitment to Innovation and Community Engagement
Hyatt's commitment to innovation and community engagement drives its success.
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Hyatt is committed to innovation, continuously introducing new technologies and amenities to enhance the guest experience. From modern design-forward spaces to luxury wellness resorts, Hyatt stays ahead of the curve in the hospitality industry.
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Hyatt’s loyalty program, World of Hyatt, offers members exclusive benefits and rewards. From complimentary nights to room upgrades and personalized experiences, loyal guests are valued and recognized for their continued support.
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Hyatt is dedicated to community engagement, supporting local communities through various outreach programs. This commitment is evident in its efforts to promote sustainability and support local initiatives.
Iconic Atrium Lobbies and Culinary Experiences
Hyatt's iconic atrium lobbies and culinary experiences are highlights of its properties.
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Hyatt Regency hotels are known for their iconic atrium lobbies, which set a new standard for hotel design. The first Hyatt Regency hotel in Atlanta featured a 22-story high atrium, creating a futuristic and welcoming space for guests.
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Hyatt offers notable culinary experiences, ranging from fine dining to casual eateries. Each property features a range of dining options, ensuring that guests have access to high-quality food and beverages.
Technology-Enabled Amenities and Expert Event Planners
Hyatt's focus on technology and expert event planning enhances the guest experience.
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Hyatt Regency hotels feature technology-enabled ways to collaborate, including state-of-the-art meeting spaces and event planners who can take care of every detail. This focus on technology enhances the guest experience and makes business meetings more efficient.
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Hyatt Regency hotels offer expert event planners who can take care of every detail, from planning conferences to organizing weddings. This level of service ensures that every event is memorable and successful.
24/7 Amenities and Regency Club Lounge
Hyatt's 24/7 amenities and exclusive Regency Club Lounge cater to discerning travelers.
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Many Hyatt Regency hotels offer 24/7 amenities, including gyms and food and drink options. This convenience caters to the busy schedules of international business traveler clientele, ensuring they have everything they need at their fingertips.
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The Regency Club Lounge provides exclusive access to food and beverages for elite members and those willing to pay an additional premium. This lounge offers a unique experience tailored to discerning travelers, providing a space to relax and unwind.
Global Hospitality Philosophy and Inclusivity
Hyatt's global hospitality philosophy and commitment to inclusivity are central to its identity.
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Hyatt's global hospitality philosophy is built on the belief that a little understanding goes a long way. The company fosters a world of understanding and inclusion, encouraging guests to come together and share their ideas and perspectives.
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Hyatt has a long history of promoting inclusivity, particularly during the civil rights movement. The Hyatt Regency Atlanta was among the first hotels in the city to open its doors to civil rights leaders, showcasing the brand's commitment to fostering understanding and inclusivity.
Digital Presence and Future Plans
Hyatt's strong digital presence and future plans ensure its continued success.
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Hyatt has a strong digital presence, with a robust online platform that allows guests to book rooms, access loyalty program benefits, and engage with the brand through social media. This digital presence enhances the guest experience and provides a seamless way to interact with the brand.
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Hyatt has announced plans to open nearly 200 new hotels over the next three years, with a focus on expanding its global presence. The company will also continue to emphasize luxury brands, opening over 20 new overseas luxury hotels by the end of 2020.
Hyatt's Legacy of Excellence
Hyatt Hotels Corporation stands as a giant in the hospitality world. From its humble beginnings in 1957, it has grown into a global powerhouse with over 20 unique brands. The company's commitment to sustainability, guest satisfaction, and community engagement sets it apart. Iconic properties like the Hyatt Regency Atlanta and the Grand Hyatt New York showcase its dedication to innovation and luxury. With nearly 100,000 employees worldwide, Hyatt continues to prioritize exceptional service and memorable experiences. The World of Hyatt loyalty program rewards guests, while the company's focus on sustainability and corporate social responsibility highlights its role as a responsible corporate citizen. As Hyatt plans to open nearly 200 new hotels in the next few years, its legacy of excellence and innovation in hospitality remains strong. Whether for business or leisure, Hyatt offers something special for every traveler.
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