50 Facts About Avelo Airlines

Avelo Airlines: The New Kid on the Block

Avelo Airlines is shaking up the airline industry with its fresh approach to travel. Founded in 2021, this airline has quickly made a name for itself by focusing on low-cost, efficient travel. Here are 50 facts about Avelo Airlines that highlight its journey and achievements.

1. Founding: Avelo Airlines was founded on April 28, 2021, by Andrew Levy, a seasoned executive with over two decades of experience in the airline industry.

2. Purpose: The airline's purpose is to "Inspire Travel" by saving travelers time and money through everyday low fares and convenient travel options.

3. CEO: Andrew Levy serves as the Founder, Chairman, and CEO of Avelo Airlines. He previously co-founded Allegiant Air and served as its president, as well as holding the position of CFO at United Airlines.

4. Leadership Team: The leadership team at Avelo includes former senior executives from major airlines such as Delta Air Lines, Frontier Airlines, Hawaiian Airlines, JetBlue Airways, Northwest Airlines, and Spirit Airlines.

Fleet and Destinations

Avelo's fleet and destinations are designed to offer convenience and affordability. The airline operates a fleet of Boeing Next-Generation 737 aircraft and serves a variety of destinations.

5. Fleet: Avelo operates a fleet of Boeing Next-Generation 737 aircraft. The fleet currently consists of 20 aircraft, with plans for further expansion.

6. Destinations: As of 2024, Avelo serves 50 popular destinations across the United States, Jamaica, Mexico, and the Dominican Republic.

7. Route Network: Avelo operates two separate route networks on the east and west coasts, with no connecting flights offered. This strategy allows the airline to focus on point-to-point travel between smaller airports with low landing fees.

8. Initial Routes: The airline's initial routes included 11 non-stop destinations from its base at Hollywood Burbank Airport in California, starting at fares as low as $19.

Expansion and Reliability

Avelo Airlines has rapidly expanded its route network and achieved impressive reliability metrics, making it a favorite among travelers.

9. Expansion: Since its inception, Avelo has expanded its route network significantly. The airline now serves destinations in 23 states and Puerto Rico, as well as three international destinations.

10. Reliability: Avelo has achieved the lowest flight cancellation rate and the second-best on-time performance in the U.S. airline industry through the first 11 months of 2024.

11. On-Time Performance: In 2024, Avelo ranked #1 in on-time performance, with 85.2% of flights arriving within 15 minutes of their scheduled arrival time, surpassing the industry average of 76%.

12. Flight Cancellation Rate: The airline's 0.45% flight cancellation rate is significantly lower than the industry average of 1.39%, making it the most reliable airline in terms of cancellations.

Customer Service and Seating Options

Avelo Airlines prioritizes customer satisfaction with flexible travel options and comfortable seating arrangements.

13. Customer Service: Avelo offers flexible travel options, including the ability to change or cancel itineraries without extra fees. Families can also travel with ease knowing every child 14 and under will be automatically seated with an accompanying adult at no additional cost.

14. Seating Options: Avelo offers advanced seating options, including Avelo Premium and Premium Economy seats with extra legroom ranging from 32 inches to more than 36 inches of pitch. Customers can also purchase window and aisle seats in advance.

15. Unbundled Services: The airline provides unbundled travel-enhancing options such as priority boarding, checked bags, carry-on overhead bags, and bringing a pet in the cabin, allowing customers to pay only for what they value.

Holiday Travel and Awards

Avelo has set records during holiday travel seasons and received numerous awards for its operational excellence.

16. Holiday Travel Season: During the December holiday travel season, Avelo announced it would fly a record 250,000 customers, emphasizing its reliability and convenience.

17. Thanksgiving Travel: In 2024, Avelo flew a record-setting 125,000 customers during Thanksgiving, further highlighting its operational excellence.

18. Awards and Recognition: Avelo has received recognition for its reliability, with third-party data platforms like Anuvu noting its exceptional performance in on-time arrivals and low cancellation rates.

Operational Excellence and Customer Focus

Avelo's commitment to operational excellence and customer focus sets it apart from other airlines.

19. Operational Excellence: The airline's commitment to operational excellence is evident in its focus on fast turnaround times on the ground, high aircraft utilization, and efficient ground operations.

20. Customer Focus: Avelo prioritizes customer convenience by operating from smaller, easy-to-use airports, making travel smoother and more enjoyable for its passengers.

21. Leisure Travel Focus: The airline is primarily focused on leisure travel, with destinations like Las Vegas and Florida being key components of its route network.

22. Small City Connections: Avelo serves many smaller cities, such as Redding and Eureka, California, which are close to popular outdoor destinations like Lassen Volcanic and Redwood National Parks.

Non-Stop Flights and Convenience

Avelo's non-stop flights and convenient airport locations make travel hassle-free for passengers.

23. Non-Stop Flights: All Avelo flights are non-stop, ensuring that passengers reach their destinations quickly and efficiently.

24. Convenience at ILG: Wilmington Airport (ILG) serves as a base for Avelo, offering a convenient travel experience for Philadelphia and Delaware Valley region travelers. The airport is strategically located near major highways and railways, making it easily accessible.

25. ILG Expansion: Since opening its base at ILG in February 2023, Avelo has transformed the airport into a vibrant gateway to nine destinations spanning three states and Puerto Rico.

26. Destinations from ILG: From ILG, Avelo serves Myrtle Beach, SC; Wilmington, NC; San Juan, Puerto Rico; and six cities in Florida: Fort Lauderdale, Fort Myers, Orlando, Sarasota/Bradenton, Tampa, and West Palm Beach.

Customer Milestones and Industry Leadership

Avelo has reached significant customer milestones and established itself as a leader in the airline industry.

27. Customer Milestones: Since its inception, Avelo has flown over four million customers on over 30,000 flights, marking significant milestones in its operational history.

28. Operational Milestones: By December 2024, Avelo had completed over 46,000 flights and achieved numerous operational milestones, including record-breaking customer numbers during holidays.

29. Industry Leadership: Avelo's industry-leading reliability has set a new standard for airlines, with its low cancellation rate and high on-time performance making it a model for operational excellence.

30. Customer Satisfaction: The airline's focus on customer satisfaction is evident in its flexible travel policies and commitment to providing a smooth, caring, and reliable travel experience.

Advanced Technology and Sustainability

Avelo leverages advanced technology and focuses on sustainability to enhance the travel experience and contribute to a greener aviation industry.

31. Advanced Technology: Avelo leverages advanced technology to enhance the travel experience, including advanced seating options and unbundled services that cater to individual customer needs.

32. Sustainability Efforts: While specific details about Avelo's sustainability efforts are not prominently highlighted, the airline's focus on operational efficiency and reduced cancellations can be seen as contributing to a more sustainable aviation industry.

Community Engagement and Competitive Advantage

Avelo engages with local communities and maintains a competitive edge through its unique operational strategies.

33. Community Engagement: Avelo engages with local communities by providing air travel services to underserved markets, contributing to economic growth and connectivity in these regions.

34. Competitive Advantage: The airline’s point-to-point route strategy and high aircraft utilization provide a competitive advantage by reducing costs and increasing efficiency.

Customer Feedback and Loyalty

Avelo values customer feedback and aims to build loyalty through its reliable and convenient services.

35. Customer Feedback: Avelo actively seeks customer feedback to improve its services, ensuring that the airline remains responsive to passenger needs and preferences.

36. Awards and Recognition: Avelo has received recognition from various sources, including industry leaders and third-party data platforms, for its exceptional performance in reliability and customer satisfaction.

37. CEO’s Vision: Andrew Levy’s vision for Avelo is to create a different and better kind of airline, one that offers an affordable, convenient, and caring travel experience.

38. Leadership Experience: Levy’s extensive leadership experience in the airline industry, including his roles at Allegiant Air and United Airlines, has been instrumental in shaping Avelo’s operational strategy.

Industry Impact and Customer Demographics

Avelo's entry into the market has impacted the industry and attracted a diverse range of customers.

39. Industry Impact: Avelo’s entry into the market has impacted the industry by introducing new competition and driving innovation in operational efficiency and customer service.

40. Customer Demographics: Avelo primarily targets leisure travelers, including families and individuals seeking affordable, non-stop flights to popular destinations.

Route Development and Airport Partnerships

Avelo continuously develops new routes and partners with smaller airports to offer convenient travel options.

41. Route Development: The airline continuously develops new routes to meet customer demand, ensuring that its network remains dynamic and responsive to market needs.

42. Airport Partnerships: Avelo partners with smaller airports to offer convenient travel options, often providing the only air service to these destinations.

Customer Loyalty and Travel Enhancements

Avelo aims to build customer loyalty and offers various travel enhancements to improve the overall travel experience.

43. Customer Loyalty: Avelo aims to build customer loyalty through its commitment to reliability, convenience, and affordability, encouraging repeat business and positive word-of-mouth.

44. Travel Enhancements: The airline offers various travel enhancements such as priority boarding, checked bags, carry-on overhead bags, and pet travel in the cabin, enhancing the overall travel experience.

Family and Pet Travel

Avelo's family-friendly policies and pet travel options make it a convenient choice for families and pet owners.

45. Family Travel: Avelo’s family-friendly policies include automatic seating for children 14 and under with accompanying adults at no additional cost, making family travel more convenient.

46. Pet Travel: The airline allows pets in the cabin, providing an option for pet owners who want to travel with their pets.

Operational Efficiency and Customer Flexibility

Avelo's focus on operational efficiency and customer flexibility ensures a smooth travel experience for passengers.

47. Operational Efficiency: Avelo’s focus on operational efficiency is evident in its high aircraft utilization and fast turnaround times on the ground, reducing costs and increasing productivity.

48. Customer Flexibility: Avelo offers flexible travel options, allowing customers to change or cancel their itineraries without extra fees, providing peace of mind during travel planning.

Destination Variety and Future Growth

Avelo serves a diverse range of destinations and is poised for future growth.

49. Destination Variety: The airline serves a diverse range of destinations, including popular leisure spots like Las Vegas and Florida, as well as smaller cities and national parks.

50. Future Growth: With its strong foundation and commitment to operational excellence, Avelo is poised for future growth, expanding its route network and enhancing its services to meet evolving customer needs.

Avelo Airlines: A New Standard in Air Travel

Avelo Airlines has quickly made a name for itself since its launch in 2021. With a focus on low-cost, efficient travel, the airline serves 50 destinations across the U.S., Jamaica, Mexico, and the Dominican Republic. Its fleet of Boeing 737s and point-to-point routes ensure passengers get where they need to go without hassle. Avelo's commitment to reliability shines through with the lowest flight cancellation rate and top-notch on-time performance. Families appreciate the automatic seating for kids 14 and under, while pet owners enjoy the option to bring pets in the cabin. With affordable fares, flexible travel options, and a customer-first approach, Avelo is setting a new standard in the airline industry. As it continues to grow, Avelo remains dedicated to making air travel more accessible and enjoyable for everyone.