Hattie Raya

Hattie Raya

Modified & Updated: 08 Sep 2023

Source: Bangkokair.com

Bangkok Airways is a renowned airline that has been operating for over 50 years. It is known for its exceptional services, excellent customer satisfaction, and a wide range of destinations across Southeast Asia. Whether you’re flying for business or leisure, Bangkok Airways offers a seamless travel experience for its passengers.

In this article, we will explore 17 fascinating facts about Bangkok Airways that will give you an insight into why it is a preferred choice for travelers in the region. From its humble beginnings to its exceptional in-flight amenities and sustainable practices, Bangkok Airways continues to leave a mark in the airline industry.

So, fasten your seat belts and join us on this exciting journey to discover unique aspects of Bangkok Airways that you may not have known before!

Table of Contents

The Inception

Bangkok Airways, a renowned airline based in Thailand, was established in With its headquarters located in Bangkok, it has grown to become one of the leading airlines in Southeast Asia.

Extensive Route Network

Bangkok Airways operates an extensive route network, connecting various domestic and international destinations. From popular tourist spots like Phuket and Chiang Mai to international cities like Singapore and Hong Kong, Bangkok Airways ensures convenient travel options for its passengers.

Boutique Airline Concept

Bangkok Airways is known for its unique “boutique airline” concept. It focuses on providing a personalized and exclusive travel experience, with its emphasis on luxury, comfort, and outstanding customer service.

Frequent Flyer Program

The airline offers a frequent flyer program called “FlyerBonus,” allowing passengers to accumulate points and enjoy various benefits such as priority check-in, access to airport lounges, and exclusive promotions.

Award-Winning Airline

Bangkok Airways has been recognized for its exceptional service and quality. Over the years, it has received numerous prestigious awards, including the “World’s Best Regional Airline” by Skytrax and the “Best Regional Airline in Asia” by Travel Trade Gazette (TTG).

Eco-Friendly Initiatives

Bangkok Airways is dedicated to sustainability and eco-friendliness. It invests in biofuels, operates modern and fuel-efficient aircraft, and implements various environmental programs to reduce its carbon footprint.

Exquisite In-Flight Dining

Passengers flying with Bangkok Airways can enjoy delicious in-flight dining options, with a menu featuring a variety of international and traditional Thai cuisines, prepared with fresh and quality ingredients.

Sky Boutique Store

The airline offers an onboard shopping experience with its “Sky Boutique” store. Passengers can browse through a selection of duty-free products, including fashion accessories, cosmetics, electronics, and souvenirs.

Exclusive Lounges

Bangkok Airways provides exclusive lounges at various airports, including the Blue Ribbon Club and the Boutique Lounge. Passengers can relax in comfort, indulge in complimentary refreshments, and enjoy other amenities while waiting for their flights.

Charter Services

Aside from its scheduled flights, Bangkok Airways also offers charter services for group travel, corporate events, and special occasions. The airline ensures a seamless experience and customized services for its charter clients.

Superior Baggage Allowance

Travelers with Bangkok Airways enjoy generous baggage allowances, allowing them to conveniently pack their belongings without additional fees. This ensures a hassle-free travel experience for passengers.

VIP Service

Bangkok Airways provides VIP services to its passengers, including personalized assistance, dedicated check-in counters, and expedited immigration and security procedures, ensuring a smooth and exclusive journey.

Premium Class Experience

Passengers can upgrade to Bangkok Airways’ premium class for a heightened travel experience. With priority services, exclusive lounge access, extra legroom, and enhanced in-flight amenities, passengers can enjoy luxury and comfort throughout their journey.

Corporate Social Responsibility

Bangkok Airways actively participates in various corporate social responsibility initiatives, focusing on education, healthcare, and environmental conservation. It contributes to the betterment of local communities and strives to make a positive impact.

Excellent Safety Record

Bangkok Airways prioritizes safety and has maintained an excellent safety record throughout its operations. The airline adheres to strict safety standards and undergoes regular inspections to ensure the utmost safety for its passengers.

In-Flight Entertainment

Passengers can stay entertained during their flights with Bangkok Airways’ in-flight entertainment system. With a selection of movies, TV shows, music, and games, passengers can enjoy a pleasant and enjoyable journey.

Commitment to Customer Satisfaction

Bangkok Airways is committed to providing utmost customer satisfaction. Its dedicated and friendly staff goes above and beyond to ensure a pleasant travel experience, making Bangkok Airways a preferred choice for many travelers.


Bangkok Airways is a renowned airline that offers exceptional services and a unique travel experience. With its extensive network of destinations, luxurious amenities, and commitment to safety and customer satisfaction, it has become a preferred choice for travelers around the world. Whether you’re flying for business or leisure, Bangkok Airways ensures a seamless journey from start to finish.

From its humble beginnings to its current status as a leading airline in Southeast Asia, Bangkok Airways continues to impress with its high standards of service and commitment to innovation. With its strong focus on sustainability and community engagement, the airline is not only a symbol of excellence in the aviation industry but also a responsible corporate citizen.

So, the next time you plan your trip, consider flying with Bangkok Airways and experience the joy of traveling with a world-class airline that truly cares about its passengers. From the moment you step on board to the moment you arrive at your destination, Bangkok Airways will exceed your expectations and leave you with unforgettable memories.


1. What destinations does Bangkok Airways fly to?

Bangkok Airways operates flights to various domestic and international destinations. Some popular destinations include Bangkok, Phuket, Chiang Mai, Koh Samui, and Siem Reap.

2. Can I book a ticket online?

Yes, you can conveniently book your tickets online through the official Bangkok Airways website or through various online travel agencies.

3. What are the baggage allowance limits?

The baggage allowance for Bangkok Airways varies depending on the class of travel and the destination. It is recommended to check the airline’s website or contact their customer service for specific baggage allowance information.

4. What inflight services does Bangkok Airways offer?

Bangkok Airways provides a range of inflight services, including delicious meals, comfortable seating, entertainment options, and attentive cabin crew to ensure a pleasant and enjoyable journey.

5. Does Bangkok Airways have a frequent flyer program?

Yes, Bangkok Airways operates its own frequent flyer program called “FlyerBonus.” Passengers can earn miles for their flights and enjoy various benefits and privileges.

6. Is Bangkok Airways a safe airline?

Yes, Bangkok Airways has an excellent safety record and places a high priority on passenger safety. The airline adheres to strict safety regulations and undergoes regular inspections and maintenance to ensure the utmost safety of its passengers.

7. Can I change or cancel my ticket?

Yes, you can change or cancel your Bangkok Airways ticket depending on the fare conditions and the airline’s policies. It is recommended to review the terms and conditions or contact their customer service for assistance.

8. Does Bangkok Airways offer any special services for passengers with special needs?

Yes, Bangkok Airways provides special assistance to passengers with disabilities or specific medical conditions. It is advisable to inform the airline in advance of any special requirements to ensure a smooth and comfortable journey.