Lurleen Logan

Written by Lurleen Logan

Published: 27 Sep 2023

Sherman Smith

Reviewed by Sherman Smith


Umpqua Bank is a well-known financial institution that has been making waves in the industry for its unique approach and innovative services. With its headquarters in Portland, Oregon, Umpqua Bank has gained a reputation for being a trailblazer in the banking world. But there’s more to this bank than meets the eye. In this article, we will dive into 17 unbelievable facts about Umpqua Bank that will leave you astonished and intrigued. From their customer-centric philosophy to their commitment to community involvement, Umpqua Bank is unlike any other bank you’ve encountered. So, buckle up and get ready to discover some fascinating insights into the world of Umpqua Bank!

Key Takeaways:

  • Umpqua Bank, founded in 1953, is a community-centered bank with innovative branch designs, exceptional customer service, and a commitment to sustainability and diversity.
  • Umpqua Bank offers a wide range of financial services, supports small businesses, and actively contributes to arts and culture, making it a truly remarkable and inspiring financial institution.
Table of Contents

Umpqua Bank has been serving customers since 1953.

With almost seven decades of experience, Umpqua Bank has established itself as a trusted institution in the banking world.

Umpqua Bank is headquartered in Portland, Oregon.

Located in the heart of the Pacific Northwest, Umpqua Bank’s headquarters reflect the bank’s commitment to its local roots.

Umpqua Bank is known for its innovative branch designs.

Unlike traditional banks, Umpqua Bank branches are designed to create a warm and welcoming environment for customers, with features like fireplace lounges and community spaces.

The bank has a unique slogan: “The World’s Greatest Bank.”

Umpqua Bank lives up to its bold claim by continually striving to provide exceptional services and experiences to its customers.

Umpqua Bank offers a wide range of financial services.

From personal banking and home loans to business banking and wealth management, Umpqua Bank caters to the diverse needs of its customers.

Umpqua Bank emphasizes community involvement.

The bank is deeply committed to giving back to the communities it serves. Through various initiatives and volunteering efforts, Umpqua Bank supports local causes and organizations.

Umpqua Bank has a dedicated team of financial experts.

With a focus on personalized service, Umpqua Bank’s team of professionals strives to understand and meet the unique financial goals of each customer.

Umpqua Bank is recognized for its exceptional customer experience.

The bank’s commitment to providing exceptional customer service has earned it numerous accolades and awards over the years.

Umpqua Bank is a pioneer in online and mobile banking.

Recognizing the need for convenience and accessibility, Umpqua Bank was an early adopter of online and mobile banking technologies.

Umpqua Bank is dedicated to sustainability.

The bank actively promotes environmentally friendly practices and initiatives, reflecting its commitment to social responsibility.

Umpqua Bank has a strong focus on financial education.

Through workshops, seminars, and online resources, Umpqua Bank empowers its customers with the knowledge and tools to make informed financial decisions.

Umpqua Bank supports small businesses.

The bank offers specialized services and resources tailored to the unique needs of small businesses, helping them thrive and grow.

Umpqua Bank is committed to diversity and inclusion.

The bank values diversity in its workforce and fosters an inclusive environment where all individuals can thrive.

Umpqua Bank is a member of the Global Alliance for Banking on Values.

As a member of this international network, Umpqua Bank aligns itself with other financial institutions working towards a sustainable and ethical banking sector.

Umpqua Bank actively supports arts and culture.

Through partnerships and sponsorships, Umpqua Bank contributes to the enrichment of local communities through arts and cultural initiatives.

Umpqua Bank offers competitive mortgage solutions.

Whether it’s buying a new home or refinancing an existing one, Umpqua Bank provides a range of mortgage options to suit different needs.

Umpqua Bank values feedback from its customers.

The bank actively listens to its customers’ opinions and suggestions, using their feedback to improve and enhance its products and services.

These 17 unbelievable facts about Umpqua Bank only scratch the surface of what makes this financial institution truly remarkable. With its commitment to innovation, community involvement, and exceptional customer service, Umpqua Bank continues to inspire and lead the way in modern banking.


In conclusion, Umpqua Bank is not just your average financial institution. It is a bank that prides itself on innovation, sustainability, and community involvement. With its unique approach to banking, Umpqua Bank has managed to differentiate itself from its competitors by focusing on customer experience, providing exceptional products and services, and building meaningful relationships with its customers.

Through its unconventional branch designs, personalized solutions, and commitment to giving back to local communities, Umpqua Bank has become a trusted and respected name in the banking industry. Whether you’re looking for a simple checking account or need assistance with complex financial matters, Umpqua Bank is dedicated to helping you achieve your financial goals.

So next time you’re in need of banking services, consider Umpqua Bank. Experience the difference and discover why it is truly an extraordinary financial institution.


1. What sets Umpqua Bank apart from other banks?

Umpqua Bank differentiates itself through its focus on customer experience, unique branch designs, and commitment to community involvement. It strives to provide personalized solutions and build meaningful relationships with its customers.

2. Does Umpqua Bank offer online banking services?

Yes, Umpqua Bank offers a wide range of online banking services, including online account management, bill payment, mobile banking, and more. Its digital platform is designed to provide convenient and secure access to your accounts anytime, anywhere.

3. What initiatives does Umpqua Bank have in place to support sustainability?

Umpqua Bank is committed to sustainability and has implemented various initiatives to minimize its environmental impact. These include green building practices in its branches, offering e-statements to reduce paper usage, and supporting renewable energy projects.

4. How does Umpqua Bank give back to local communities?

Umpqua Bank actively supports local communities through various initiatives such as volunteering, charitable donations, and community development programs. It strives to be a positive force for good and make a meaningful impact in the areas it serves.

5. Can I open an account with Umpqua Bank if I don’t live near one of their branches?

Yes, Umpqua Bank offers online account opening, making it accessible to customers across the country. You can easily open an account and enjoy the benefits of Umpqua Bank’s products and services regardless of your location.

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