Alisa Marsh

Written by Alisa Marsh

Modified & Updated: 18 May 2024

Sherman Smith

Reviewed by Sherman Smith


ING Group is a renowned multinational banking and financial services corporation based in the Netherlands. With a rich history that spans several decades, ING Group has established itself as a prominent player in the global banking industry. Known for its innovative approach, customer-centric services, and commitment to sustainable finance, ING Group has garnered immense recognition and success over the years. In this article, we will explore 12 astonishing facts about ING Group that shed light on its achievements, milestones, and impact on the financial world. From its humble beginnings to its current position as a leading financial institution, ING Group’s journey is filled with remarkable stories and accomplishments. So, let’s dive in and discover the fascinating world of ING Group!

Key Takeaways:

  • ING Group, formed in 1991, is a global leader in banking and insurance, with a focus on sustainability, innovation, and customer satisfaction.
  • The company’s commitment to diversity, financial education, and community engagement sets it apart in the financial industry, making a positive impact worldwide.
Table of Contents

The Origins of ING Group

ING Group, originally known as the Internationale Nederlanden Groep, was founded in 1991 through the merger of two Dutch financial institutions: Nationale-Nederlanden and NMB Postbank Group. This merger marked the beginning of a new era for the company, which would go on to become a global leader in banking and insurance services.

ING Group’s Global Presence

With its headquarters in Amsterdam, ING Group has expanded its operations to over 40 countries worldwide. The company serves more than 38 million customers, offering a wide range of financial products and services, including retail and commercial banking, investment management, and insurance.

Award-Winning Innovations

ING Group has been recognized for its innovative approach to banking and technology. In 2016, it won the Efma-Accenture Innovation Award for its groundbreaking mobile banking app, which provides customers with a seamless and personalized banking experience.

Commitment to Sustainability

ING Group is committed to sustainable business practices and has received numerous accolades for its environmental and social initiatives. It has been included in the Dow Jones Sustainability Index for the past 20 years, demonstrating its dedication to responsible banking.

Focus on Financial Education

One of ING Group’s core values is to empower customers to make informed financial decisions. Through its various educational programs and initiatives, the company aims to enhance financial literacy and promote responsible money management.

Partnerships for Progress

ING Group has forged strategic partnerships with leading organizations to drive innovation and promote economic growth. In collaboration with UNICEF, the company launched the ING-National Museum of World Cultures Partnership to support cultural education programs for children.

Digital Transformation

ING Group has embraced the digital revolution and is constantly adapting to meet evolving customer needs. Its digital-first approach has resulted in the development of user-friendly online platforms and mobile banking solutions that provide seamless access to financial services.

Commitment to Diversity and Inclusion

ING Group recognizes the value of diversity and inclusion in driving success. The company actively promotes gender equality and has set a target of achieving a gender-balanced workforce by 2023.

Supporting Entrepreneurship

ING Group is passionate about supporting entrepreneurial ventures and has launched various initiatives to help aspiring entrepreneurs thrive. The company provides funding, mentoring, and networking opportunities through its ING Start-Up Support Program.

Cutting-Edge Risk Management

As a global financial institution, ING Group places great importance on risk management. The company has implemented advanced risk assessment technologies and frameworks to ensure the security and stability of its operations.

Community Engagement

ING Group actively engages with local communities through various social impact initiatives. Its employees participate in volunteering programs and contribute to projects that promote education, sustainability, and societal well-being.

Customer-Centric Approach

ING Group puts its customers at the center of everything it does. The company strives to deliver personalized and innovative financial solutions that meet the unique needs of its diverse customer base.


ING Group is truly a remarkable financial institution with a rich history and numerous achievements. From its humble beginnings as a domestic bank in the Netherlands to becoming a global leader in banking and financial services, ING has continuously evolved and adapted to meet the changing needs of its customers.

With a strong focus on innovation, sustainability, and customer-centric approach, ING Group has not only established itself as a trusted brand but has also contributed significantly to the growth and development of the global financial sector.

Whether it’s their commitment to digital transformation, their dedication to ethical banking practices, or their relentless pursuit of excellence, ING Group continues to fascinate and impress with its astonishing facts. As the financial landscape evolves, we can expect ING Group to remain at the forefront, shaping the industry and driving positive change.


1. When was ING Group founded?

ING Group was founded in 1991.

2. Where is ING Group headquartered?

ING Group is headquartered in Amsterdam, Netherlands.

3. How many countries does ING Group operate in?

ING Group operates in more than 40 countries worldwide.

4. What are the key services offered by ING Group?

ING Group provides a wide range of financial services, including retail banking, commercial banking, and investment banking.

5. Does ING Group focus on sustainable practices?

Yes, ING Group places a strong emphasis on sustainability and has set ambitious targets to reduce its environmental footprint and support sustainable development.

6. How does ING Group prioritize customer experience?

ING Group is known for its customer-centric approach, leveraging technology to deliver seamless and personalized banking experiences.

7. What is ING Group’s approach to digital transformation?

ING Group is actively embracing digital transformation, investing in technology to enhance customer services and streamline internal processes.

8. Is ING Group involved in philanthropic activities?

Yes, ING Group is committed to making a positive social impact and actively contributes to various philanthropic initiatives.

9. How has ING Group contributed to the financial sector?

ING Group has played a significant role in shaping the financial sector through its innovative products and services, as well as its thought leadership initiatives.

10. Is ING Group a reliable and trusted financial institution?

Absolutely. ING Group has earned a reputation for its integrity, transparency, and strong financial performance, making it a trusted choice for customers worldwide.

Astonishing facts about ING Group captivate, but there's more to explore in today's financial landscape. Dive into the world of ESG investing and discover its impact. Uncover fascinating finance facts that shed light on money matters. And don't miss out on the digital banking revolution led by innovative players like Starling Bank.

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