Catlee Lowrey

Written by Catlee Lowrey

Published: 22 Aug 2025

30-facts-about-phreesia
Source: Barrons.com

Phreesia is a name you might have heard in the healthcare world, but what exactly is it? Phreesia is a platform designed to streamline patient intake and improve the overall experience at medical facilities. From checking in to paying bills, Phreesia aims to make these processes smoother and more efficient. But there's more to this company than meets the eye. Did you know that Phreesia was founded in 2005 and has since grown to serve thousands of healthcare providers across North America? Whether you're a patient or a healthcare professional, understanding Phreesia can offer valuable insights into modern healthcare management. Ready to learn more? Let's dive into 30 fascinating facts about Phreesia!

Table of Contents

What is Phreesia?

Phreesia is a healthcare technology company that provides a patient intake management platform. It helps streamline administrative tasks in medical offices, making the patient check-in process more efficient. Here are some intriguing facts about Phreesia.

  1. Phreesia was founded in 2005 by Chaim Indig and Evan Roberts. They aimed to revolutionize patient intake processes in healthcare.

  2. The company is headquartered in Wilmington, North Carolina, but has offices in several other locations, including New York City.

  3. Phreesia's platform integrates with many electronic health record (EHR) systems, making it easier for healthcare providers to manage patient information.

  4. The platform offers features like online appointment scheduling, insurance verification, and payment processing.

  5. Phreesia's patient intake solution is used by over 100,000 healthcare providers across the United States and Canada.

  6. The company went public in July 2019, trading on the New York Stock Exchange under the ticker symbol PHR.

  7. Phreesia's software helps reduce the time patients spend in waiting rooms by allowing them to complete check-in tasks before arriving at the office.

  8. The platform includes a patient portal where individuals can update their medical history, sign consent forms, and make payments.

  9. Phreesia offers a mobile app that patients can use to check in for appointments, receive reminders, and access their health information.

  10. The company provides analytics and reporting tools to help healthcare providers improve their operations and patient care.

How Phreesia Benefits Healthcare Providers

Phreesia's platform offers numerous advantages to healthcare providers, from streamlining administrative tasks to enhancing patient engagement.

  1. By automating the check-in process, Phreesia reduces the workload on front desk staff, allowing them to focus on other important tasks.

  2. The platform's insurance verification feature helps ensure that patients' insurance information is accurate and up-to-date, reducing claim denials.

  3. Phreesia's payment processing capabilities make it easier for providers to collect payments at the time of service, improving cash flow.

  4. The platform's analytics tools provide insights into patient demographics, appointment trends, and financial performance.

  5. Phreesia helps providers comply with regulatory requirements by capturing and storing necessary patient information securely.

  6. The company's software integrates with telehealth platforms, enabling providers to offer virtual visits to patients.

  7. Phreesia's patient satisfaction surveys help providers gather feedback and identify areas for improvement.

  8. The platform's customizable workflows allow providers to tailor the check-in process to their specific needs.

  9. Phreesia's software supports multiple languages, making it accessible to a diverse patient population.

  10. The company's commitment to data security ensures that patient information is protected and compliant with HIPAA regulations.

How Phreesia Enhances Patient Experience

Phreesia not only benefits healthcare providers but also significantly improves the patient experience.

  1. Patients can complete check-in tasks from the comfort of their homes, reducing the time spent in waiting rooms.

  2. The platform's online appointment scheduling feature makes it easy for patients to book appointments at their convenience.

  3. Phreesia sends automated appointment reminders via text or email, helping patients remember their upcoming visits.

  4. The patient portal allows individuals to access their medical history, view test results, and communicate with their healthcare providers.

  5. Phreesia's mobile app provides a convenient way for patients to manage their healthcare on the go.

  6. The platform's insurance verification feature ensures that patients are aware of their coverage and any out-of-pocket costs before their appointments.

  7. Phreesia's payment processing capabilities make it easy for patients to pay their bills online or at the time of service.

  8. The platform's patient satisfaction surveys give individuals the opportunity to provide feedback on their healthcare experience.

  9. Phreesia's software supports multiple languages, making it easier for non-English-speaking patients to navigate the check-in process.

  10. The company's commitment to data security ensures that patients' personal and medical information is protected.

Final Thoughts on Phreesia

Phreesia is a game-changer in healthcare. It streamlines patient intake, boosts efficiency, and enhances patient experience. By automating administrative tasks, healthcare providers can focus more on patient care. Phreesia's data-driven insights help practices make informed decisions, improving overall healthcare quality. Its user-friendly interface ensures patients can easily check in, update information, and make payments. This reduces wait times and administrative burdens. Phreesia's commitment to security ensures patient data remains protected. The platform's adaptability means it can cater to various healthcare settings, from small clinics to large hospitals. With Phreesia, healthcare providers can expect improved workflow, better patient engagement, and enhanced operational efficiency. It's clear that Phreesia is not just a tool but a comprehensive solution for modern healthcare challenges. Embracing Phreesia means stepping into a future where healthcare is more efficient, patient-centered, and data-driven.

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