Sybila Tolley

Written by Sybila Tolley

Published: 01 Sep 2024

20-facts-about-twickets
Source: Theverge.com

Twickets is changing the game for fans who need to buy or sell event tickets. Founded by Richard Davies, this platform stands out by ensuring tickets are resold at face value, plus fees, preventing scalpers from exploiting genuine fans. With support from big names like Ed Sheeran and Foo Fighters, Twickets has become the UK's largest fan-to-fan ticket resale site. Its user-friendly interface, secure transactions, and ethical approach have led to significant growth and international expansion. By capping resale prices and partnering with artists, Twickets offers a fair, transparent alternative to traditional resale sites, making it a favorite among fans and industry leaders alike.

Table of Contents

Twickets: The Ethical Ticket Resale Marketplace

Twickets has changed the game for fans looking to buy or sell event tickets. By focusing on fairness and transparency, it has become a favorite among concert-goers and sports enthusiasts alike. Here are 20 facts that highlight what makes Twickets stand out.

Ethical Resale Model

Twickets is built on a foundation of fairness and ethics, ensuring fans get a fair deal.

  1. Ethical Resale Model: Twickets ensures tickets are sold at face value plus fees, preventing scalpers from exploiting fans.

  2. Face Value Cap: Sellers can only list tickets for the original price plus booking fees, ensuring buyers never overpay.

Support from Artists

Many big names in the music industry back Twickets, making it a trusted platform.

  1. Partnerships with Artists: Artists like Ed Sheeran, Sam Fender, and Foo Fighters support Twickets, encouraging fans to use it for reselling tickets.

  2. Official Resale Service: Twickets is the official resale marketplace for acts like the Spice Girls and George Ezra, highlighting its credibility.

User-Friendly Platform

Twickets makes it easy for both buyers and sellers to navigate the ticket resale process.

  1. User-Friendly Platform: The platform is straightforward, with clear instructions and minimal fees. Sellers list tickets for free, and buyers pay a booking fee of 10% to 13%.

  2. Seamless Transaction Process: Each listing is manually checked for accuracy, ensuring a secure experience for both parties.

Social Media Integration

Twickets leverages social media to increase visibility and ease of use.

  1. Social Media Integration: Sellers can share their listings on platforms like Twitter, Facebook, and Instagram, making it easier to find buyers.

Payment Security

Twickets prioritizes the safety of transactions, protecting both buyers and sellers.

  1. Payment Security: Using PayPal for transactions, Twickets offers buyer protection. If a buyer doesn't receive their tickets, Twickets covers the payment if the seller provides proof of shipment.

Growing Popularity

Twickets has seen significant growth, especially post-pandemic.

  1. Growing Popularity: The platform has experienced over 200% growth in sales compared to pre-pandemic levels, thanks to its ethical model and user-friendly interface.

International Expansion

Twickets isn't just a UK phenomenon; it's making waves globally.

  1. International Expansion: Twickets partners with event organizers and venues worldwide, offering a consistent resale experience for fans everywhere.

Anti-Scalping Measures

Twickets actively fights against ticket scalping, ensuring fair prices for fans.

  1. Anti-Scalping Measures: By partnering with artists and venues, Twickets helps disrupt online ticket touts and promotes official resale channels.

Last-Minute Market Trend

Twickets adapts to the needs of fans who make last-minute decisions.

  1. Last-Minute Market Trend: Many fans drop ticket prices in the final 48 hours before an event. Twickets allows buyers to "make an offer," adding flexibility to ticket sales.

Customer-Friendly Terms and Conditions

Twickets ensures a fair experience for genuine fans through its policies.

  1. Customer-Friendly Terms and Conditions: Tickets bought by traders for profit are canceled, preventing scalping and ensuring fairness.

Industry Recognition

Twickets has earned the respect of industry leaders, adding to its credibility.

  1. Industry Recognition: Key figures like former EMI Music chairman Tony Wadsworth and Ed Sheeran's manager Stuart Camp support Twickets, demonstrating its effectiveness in preventing scalping.

Legislative Support

Twickets benefits from laws aimed at combating scalping, further validating its approach.

  1. Legislative Support: Many European countries have made resale over face value illegal. The UK's Competition & Markets Authority also recommends stronger laws against scalping.

Technological Innovations

Twickets uses technology to match sellers with genuine buyers, making the process smoother.

  1. Technological Innovations: Twickets proactively matches sellers with buyers, helping fans resell tickets without intermediaries.

Extensive Event Database

Twickets covers a wide range of events, making it easy for users to find what they're looking for.

  1. Event Database: Users can locate specific shows and list their tickets easily. If an event isn't listed, users can add it themselves.

Various Delivery Methods

Twickets ensures tickets arrive on time through multiple delivery options.

  1. Delivery Methods: Sellers specify the delivery method, and buyers are offered options that guarantee timely arrival of tickets.

Community Engagement

Twickets fosters a sense of community among users, making the resale process more transparent.

  1. Community Engagement: Sellers are encouraged to share their listings on social media, increasing visibility and promoting trust.

Impact on the Secondary Ticketing Market

Twickets has made a significant impact by offering a fair alternative to traditional resale sites.

  1. Impact on the Secondary Ticketing Market: By capping resale prices at face value plus fees, Twickets has disrupted the scalping industry and empowered artists and venues to control ticket sales.

Twickets' Impact on Ticket Resale

Twickets has changed the game for ticket resale with its ethical model and user-friendly platform. By capping resale prices at face value plus fees, it ensures fans aren't ripped off. The support from big-name artists like Ed Sheeran and Foo Fighters speaks volumes about its credibility. Twickets' international expansion and partnerships with event organizers show its growing influence. The platform's focus on anti-scalping measures and customer-friendly terms makes it a trustworthy option for fans. With features like social media integration and payment security, Twickets offers a seamless experience. Its impact on the secondary ticketing market is undeniable, providing a fairer alternative to traditional resale sites. Twickets has set a new standard, proving that ticket resale can be both ethical and efficient.

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