Joice Bartlett

Joice Bartlett

Published: 28 Sep 2023


When it comes to the world of casinos, the focus is often on the exciting games, the big wins, and the glamorous atmosphere. However, behind the scenes, there is a group of individuals who play a crucial role in ensuring a smooth and enjoyable gaming experience – the casino dealers. These skilled professionals are responsible for dealing cards, spinning roulette wheels, and handling bets, all while maintaining a high level of professionalism and entertainment.

While many may think they know everything there is to know about casino dealers, there are some surprising facts that remain hidden. From the rigorous training they undergo to the superstitions they abide by, here are 19 fascinating facts about casino dealers that will give you a new perspective on this intriguing profession.

Table of Contents

Casino dealers wear much more than just a smile.

Contrary to popular belief, a casino dealer’s attire goes beyond a friendly demeanor. They sport professional attire that adheres to the dress code of the establishment, often wearing formal suits or uniforms to maintain a classy atmosphere.

The job of a casino dealer requires exceptional multitasking skills.

Casino dealers have the demanding task of handling multiple games simultaneously. They must stay focused, manage bets, keep track of winning hands, and provide customer service all at once. Their ability to multitask efficiently is truly impressive.

Casino dealers undergo extensive training.

Before they step onto the casino floor, dealers undergo rigorous training programs. They learn the rules and regulations of each game, practice their card handling techniques, and develop strategies for managing difficult players. This training ensures they are prepared for every situation that may arise during their shifts.

Casino dealers work in shifts.

Casinos operate 24/7, which means dealers work in shifts to cover all hours of the day and night. This requires them to adapt to different work schedules and manage their sleep patterns accordingly.

Casino dealers rely on tips for a significant portion of their income.

Tipping is customary in the casino industry, and it plays a crucial role in a dealer’s earnings. While their base salary may be modest, the gratuities they receive from players can greatly supplement their income.

Casino dealers develop a keen eye for cheaters.

Over time, experienced dealers become adept at spotting potential cheaters in their games. They are trained to detect suspicious behavior and ensure fair play for all participants.

Casino dealers need strong math skills.

Calculating payouts, managing bets, and keeping track of chips require quick and accurate math skills. Casino dealers must perform these tasks effortlessly to keep the games running smoothly.

Casino dealers often have to stand for long periods.

Due to the nature of their job, dealers spend most of their shifts standing at the gaming tables. This can be physically demanding and requires them to maintain good posture and stamina.

Casino dealers are masters of customer service.

Dealing with players from all walks of life, casino dealers must provide excellent customer service. They need to be patient, friendly, and able to handle difficult situations with professionalism.

Casino dealers are trained to resolve conflicts diplomatically.

In the event of disputes or conflicts between players, it is the dealer’s responsibility to diffuse the situation. They are trained to handle conflicts calmly, keeping the game running smoothly and ensuring a fair outcome.

Casino dealers often form strong bonds with regular players.

Regular players often frequent the same tables, building rapport with the dealers over time. This sense of familiarity creates a friendly and welcoming atmosphere in the casino.

Casino dealers must adhere to strict rules and regulations.

Casinos have strict guidelines in place to ensure fair play and to maintain the integrity of the games. Dealers must follow these rules diligently, providing a safe and transparent environment for players.

Casino dealers have the power to make or break a player’s luck.

Superstitious players often believe that dealers hold the key to their luck. Whether it’s a lucky charm, a friendly greeting, or a simple smile, a dealer’s positive energy can enhance a player’s experience.

Casino dealers must possess excellent communication skills.

Clear communication is essential between dealers and players to avoid any misunderstandings during the games. Dealers must be able to articulate game rules and instructions effectively.

Casino dealers experience the highs and lows of players’ emotions.

Dealing with the excitement of winning and the disappointment of losing, dealers witness a rollercoaster of emotions from players throughout their shifts.

Casino dealers often work in a fast-paced and high-pressure environment.

The casino floor can be chaotic and demanding, especially during peak hours. Dealers must stay calm under pressure and keep the games running smoothly during busy periods.

Casino dealers can specialize in specific games.

While many dealers are proficient in multiple games, some choose to specialize in a particular game such as blackjack, poker, or roulette. This specialization allows them to develop a deep understanding and expertise in their chosen game.

Casino dealers have their own unique hand gestures and signals.

To ensure clear communication on the gaming floor, dealers often use specific hand gestures and signals to indicate game actions or to interact with the casino’s surveillance team.

Casino dealers embody the excitement and glamour of the casino industry.

With their suave demeanor, impeccable professionalism, and ability to create an entertaining atmosphere, casino dealers are an integral part of the thrilling casino experience.


Being a casino dealer is a fascinating and challenging profession that comes with its fair share of surprises. These 19 surprising facts about casino dealers shed light on the unique world of the casino industry. From their demanding training to the intricacies of their job, casino dealers play a crucial role in creating an immersive and memorable gambling experience for players.

Whether it’s the constant surveillance, the mind-boggling math skills required, or the fast-paced nature of the job, casino dealers are adept at handling the excitement and pressure that comes with the role. They are the unsung heroes, ensuring fair play, and maintaining the integrity of the game.

Next time you step foot in a casino and interact with a dealer, remember these surprising facts and appreciate the dedication and expertise they bring to their profession.


Q: What skills are required to become a casino dealer?

A: To excel as a casino dealer, you need excellent communication skills, strong math abilities, a keen eye for detail, quick mental calculations, and the ability to remain calm under pressure.

Q: Do casino dealers need a special license?

A: Yes, most jurisdictions require casino dealers to obtain a license or certification. The requirements vary by location, but typically involve completing a training program, passing an exam, and undergoing a background check.

Q: How do casino dealers handle difficult customers?

A: Casino dealers are trained to handle difficult customers with poise and professionalism. They must remain neutral, diffuse tense situations, and follow casino policies to ensure a safe and enjoyable environment for all players.

Q: What is the average salary of a casino dealer?

A: The average salary of a casino dealer can vary depending on factors such as location, experience, and the type of casino. Generally, the salary ranges from $20,000 to $60,000 per year, including tips.

Q: Are casino dealers allowed to gamble at their workplace?

A: No, casino dealers are typically not allowed to gamble at their workplace. There are strict regulations in place to prevent any potential conflicts of interest or unfair advantage.

Q: Can casino dealers choose their working hours?

A: Casino dealers often work on rotating shifts, including nights, weekends, and holidays. While they may have some flexibility in choosing preferred shifts, they generally need to be available during peak casino hours.