Contour Airlines might not be a household name, but it's making waves in the aviation industry. Founded in 2016, this regional airline has quickly gained a reputation for providing reliable, comfortable, and affordable flights. Did you know that Contour Airlines operates a fleet of Embraer ERJ-135 and ERJ-145 jets? These aircraft are known for their efficiency and comfort. Based in Smyrna, Tennessee, Contour Airlines serves numerous destinations across the United States, focusing on underserved markets. What sets Contour apart is its commitment to customer service, offering perks like no change fees and complimentary snacks. Intrigued? Let's dive into 25 fascinating facts about Contour Airlines that will make you appreciate this rising star in the skies.
What is Contour Airlines?
Contour Airlines is a regional airline based in Smyrna, Tennessee. Known for its customer-centric approach, it offers a unique flying experience. Here are some intriguing facts about this airline.
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Founded in 2016, Contour Airlines began operations to fill the gap in regional air travel, providing services to underserved markets.
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Headquartered in Smyrna, Tennessee, it operates out of Smyrna Airport, which is also known as Smyrna/Rutherford County Airport.
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Fleet size of 14 aircraft includes Embraer ERJ-135 and ERJ-145 jets, known for their reliability and comfort.
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Operates in 20 destinations across the United States, focusing on smaller cities and regional airports.
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Parent company is Contour Aviation, which provides charter services, aircraft management, and maintenance.
Unique Features of Contour Airlines
Contour Airlines stands out for several reasons. Let's explore some of the unique features that make it a preferred choice for many travelers.
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No middle seats on their aircraft, ensuring more comfort and space for passengers.
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Complimentary snacks and beverages are provided on all flights, enhancing the in-flight experience.
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Free checked baggage policy allows passengers to check one bag at no additional cost.
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Pet-friendly policies allow small pets to travel in the cabin with their owners.
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Flexible booking options include no change fees, making it easier for passengers to adjust their travel plans.
Commitment to Customer Service
Contour Airlines prides itself on exceptional customer service. Here are some ways they ensure a positive experience for their passengers.
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24/7 customer support is available to assist with booking, inquiries, and issues.
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On-time performance is a priority, with a strong track record of punctual departures and arrivals.
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Easy online check-in process simplifies the pre-flight experience for travelers.
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Frequent flyer program offers rewards and benefits for loyal customers.
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Accessible travel services include assistance for passengers with disabilities, ensuring a comfortable journey for all.
Safety and Maintenance
Safety is paramount for Contour Airlines. They adhere to strict standards and protocols to ensure the well-being of their passengers and crew.
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FAA-certified maintenance ensures that all aircraft are in top condition.
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Regular safety audits are conducted to maintain high safety standards.
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Experienced pilots and crew undergo rigorous training and continuous education.
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Advanced navigation systems are installed in all aircraft, enhancing flight safety.
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Emergency preparedness includes regular drills and training for all staff members.
Environmental Initiatives
Contour Airlines is also committed to sustainability and reducing its environmental impact. Here are some of their green initiatives.
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Fuel-efficient aircraft help reduce carbon emissions.
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Recycling programs are implemented on all flights to minimize waste.
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Partnerships with environmental organizations support conservation efforts and promote sustainability.
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Paperless operations reduce the use of paper through digital boarding passes and electronic communications.
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Carbon offset programs allow passengers to contribute to environmental projects, offsetting the carbon footprint of their flights.
Final Thoughts on Contour Airlines
Contour Airlines offers a unique blend of affordability and comfort. With routes connecting smaller cities to major hubs, it provides a convenient travel option for many. The fleet of Embraer ERJ-135 aircraft ensures a smooth and comfortable ride. Customer service is a top priority, with friendly staff and personalized attention. The airline also stands out for its commitment to safety and reliability. Frequent flyers appreciate the loyalty program, which offers rewards and benefits. Whether you're a business traveler or planning a vacation, Contour Airlines aims to make your journey pleasant. With competitive pricing and excellent service, it's no wonder more people are choosing Contour for their travel needs. So next time you're booking a flight, consider giving Contour Airlines a try. You might just find your new favorite way to fly.
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