Melisandra Bates

Melisandra Bates

Modified & Updated: 01 Feb 2024


Virgin Australia is one of the leading airlines in Australia, known for its exceptional service, innovative features, and commitment to customer satisfaction. With a history dating back to 2000, Virgin Australia has become a popular choice for both domestic and international travel. In this article, we will explore 15 fascinating facts about Virgin Australia, giving you an insight into what makes this airline stand out from the rest. From its humble beginnings to its extensive route network, unique features, and sustainability initiatives, there is much to discover about Virgin Australia. So, fasten your seatbelts as we take off on this informative journey through the world of Virgin Australia.

Table of Contents

Virgin Australia Airlines is based in Brisbane, Australia.

With its headquarters in Queensland’s capital city, Virgin Australia operates as one of the major airlines in the country, connecting domestic and international destinations.

The airline was originally founded as Virgin Blue Airlines.

Virgin Blue Airlines was established in 2000 as a low-cost carrier, providing affordable air travel options to Australian passengers. It rebranded as Virgin Australia in 2011 to reflect its expanded services.

Virgin Australia is a subsidiary of the Virgin Group.

Richard Branson’s Virgin Group is a multinational conglomerate with various business interests, including airlines, telecommunications, and entertainment. Virgin Australia is one of the airline subsidiaries under the Virgin brand.

The airline operates a diverse fleet of aircraft.

Virgin Australia’s fleet consists of various aircraft models, including Boeing 737, Boeing 777, Airbus A320, and Airbus AThis enables the airline to cater to different routes and passenger capacities.

Virgin Australia offers multiple cabin classes.

Passengers can choose between Economy, Premium Economy, and Business class when flying with Virgin Australia. Each class provides different levels of comfort, amenities, and services to meet passengers’ needs.

Virgin Australia has codeshare agreements with several international airlines.

Codesharing allows Virgin Australia to collaborate with other airlines, expanding its global reach and providing passengers with more travel options. Partner airlines include Etihad Airways, Singapore Airlines, and Delta Air Lines.

The airline operates a frequent flyer program called Velocity.

Velocity Frequent Flyer allows passengers to earn points through flights, hotel stays, credit card spending, and other partners. These points can be redeemed for flights, upgrades, and various rewards.

Virgin Australia introduced a unique in-flight entertainment system.

The airline’s wireless in-flight entertainment system, called “The Loop,” provides passengers with a wide selection of movies, TV shows, music, and games that can be streamed directly to their personal devices.

Virgin Australia has won multiple industry awards.

The airline has been recognized for its exceptional service and commitment to innovation. It has received accolades such as “Best Cabin Crew” and “Best Airline Staff” in the Australia/Pacific region.

Virgin Australia is involved in various sustainability initiatives.

The airline is committed to reducing its environmental impact through initiatives like fuel efficiency programs, waste reduction, and promoting sustainable aviation biofuels.

Virgin Australia operates a dedicated cargo division.

Virgin Australia Cargo provides air freight services, transporting a wide range of goods across domestic and international destinations.

The airline offers a range of special services for passengers with disabilities.

Virgin Australia strives to make air travel accessible and comfortable for all passengers. They provide assistance and accommodations for passengers with mobility challenges, sensory impairments, or medical conditions.

Virgin Australia has a strong commitment to customer service.

Passenger satisfaction is a top priority for Virgin Australia. The airline endeavors to provide friendly and efficient service to ensure a positive travel experience.

Virgin Australia has a comprehensive network of domestic and international destinations.

The airline connects major Australian cities, regional centers, and popular international destinations, offering a wide range of travel options for both business and leisure travelers.

Virgin Australia has faced challenges in recent years.

Like many airlines, Virgin Australia has confronted industry challenges, including the impact of global economic conditions and the COVID-19 pandemic. However, it remains committed to serving customers and recovering from these setbacks.

Description of Virgin Australia

Virgin Australia is a prominent airline operating in Australia with a reputation for its commitment to quality service and customer satisfaction. Originally established as Virgin Blue Airlines in 2000, it initially operated as a low-cost carrier, making air travel more accessible to a larger population.

Over the years, Virgin Australia has evolved and expanded its services, catering to the needs of both domestic and international travelers. With its headquarters in Brisbane, the airline operates an extensive network of flights connecting various destinations within Australia and abroad.

One of the defining aspects of Virgin Australia is its commitment to providing passengers with a comfortable and enjoyable journey. With a diverse fleet of aircraft, including Boeing and Airbus models, the airline ensures that passengers have a range of choices when it comes to selecting flights based on their preferences and needs.

Passengers flying with Virgin Australia have the option to choose between different cabin classes, including Economy, Premium Economy, and Business. Each class offers its own set of amenities and services, ensuring that all passengers have a pleasant and tailored experience during their journey.

The airline also puts a strong emphasis on in-flight entertainment, offering its unique wireless system, “The Loop.” This system allows passengers to stream a variety of movies, TV shows, music, and games directly to their personal devices, ensuring an engaging and entertaining flight experience.

Another notable feature of Virgin Australia is its commitment to sustainability. The airline actively participates in various initiatives aimed at reducing its carbon footprint and promoting environmentally friendly practices within the aviation industry.

Virgin Australia is also renowned for its excellent customer service, which is evident through numerous industry awards it has received. The airline places a high value on passenger satisfaction and goes above and beyond to ensure that each customer has a positive experience throughout their journey.

Despite facing challenges in recent years, such as the impact of global economic conditions and the COVID-19 pandemic, Virgin Australia remains dedicated to serving its customers and staying resilient in the face of adversity. The airline continues to innovate, adapt, and provide reliable air travel services to passengers, solidifying its position as a leading player in the Australian aviation industry.


Virgin Australia is a well-established airline that offers excellent services and a comfortable flying experience to its passengers. From its humble beginnings as a domestic carrier to its expansion into international routes, Virgin Australia has consistently delivered quality service and innovation in the aviation industry. With its modern fleet, comprehensive network, and commitment to customer satisfaction, Virgin Australia continues to be a preferred choice for travelers.


1. How can I book a flight with Virgin Australia?

To book a flight with Virgin Australia, you can visit their official website or use their mobile app. Simply enter your travel details, select your preferred flights, and proceed with the booking process.

2. What is the baggage allowance for Virgin Australia?

The baggage allowance varies depending on your fare type and destination. It is recommended to check the specific details on the Virgin Australia website or contact their customer service for accurate information.

3. Can I choose my seat in advance?

Yes, Virgin Australia allows passengers to pre-select their seats during the booking process or through the manage booking section on their website. However, some fare types may have additional charges for seat selection.

4. What amenities are available on Virgin Australia flights?

Virgin Australia provides a range of amenities to enhance the flying experience. These may include in-flight entertainment, onboard Wi-Fi, comfortable seating, and a selection of meals and beverages.

5. Is Virgin Australia a member of any frequent flyer program?

Yes, Virgin Australia operates its own frequent flyer program called Velocity Frequent Flyer. Passengers can earn points on eligible flights and redeem them for various rewards such as flight upgrades, hotel stays, and car rentals.

6. Can I make changes to my Virgin Australia booking?

Yes, you can make changes to your booking, such as modifying travel dates or passenger details, depending on the fare type and terms and conditions. Additional fees may apply, so it is advisable to check the specific conditions applicable to your booking.

7. What is the check-in process for Virgin Australia flights?

You can check-in for your Virgin Australia flight online, through the mobile app, or at the airport. Online and mobile check-in generally opens 24 hours before departure, while airport check-in counters open a few hours before the scheduled departure time.

8. Does Virgin Australia offer special assistance for passengers with disabilities?

Yes, Virgin Australia provides special assistance for passengers with disabilities or mobility needs. It is recommended to inform the airline in advance of any specific requirements to ensure a smooth and comfortable journey.

9. What destinations does Virgin Australia fly to?

Virgin Australia operates both domestic and international flights. They serve numerous destinations within Australia and also fly to key international destinations in Asia, North America, and the South Pacific.

10. Is Virgin Australia a safe airline to travel with?

Yes, Virgin Australia prioritizes safety and follows stringent industry standards. They have a dedicated safety team and adhere to regulatory requirements to ensure the safety and well-being of their passengers.