Laurella Begum

Laurella Begum

Published: 22 Jul 2023


When it comes to telecommunications, Telstra is a household name that needs no introduction. As one of the largest and most recognized companies in Australia, Telstra has been at the forefront of providing reliable and cutting-edge communication services for both individuals and businesses. With a rich history that dates back over a century, this telecommunications giant has constantly evolved to meet the ever-changing needs of its customers.

In this article, we will delve into 13 fascinating facts about Telstra that shed light on its growth, innovation, and impact on the telecommunications industry. From its humble beginnings as a government entity to its expansion into international markets, there is much to discover about this iconic Australian company. So, grab your smartphone or settle into your favorite spot and get ready to explore the world of Telstra.

Table of Contents

Telstra is Australia’s largest telecommunications company.

Telstra, commonly known as Telstra Corporation Limited, is the leading telecommunications company in Australia, providing a wide range of services including mobile and fixed-line telephony, internet services, and digital television. It operates extensively across the country, serving millions of customers.

Telstra was founded in 1975.

The company was formed as the Postmaster-General’s Department Telecommunications Division before becoming Telecom Australia in It was later rebranded as Telstra in 1993 and has since grown to become a global telecommunications giant.

Telstra has a substantial market share in Australia.

With its extensive range of services and widespread infrastructure, Telstra holds a significant market share in the telecommunications industry in Australia. It serves both residential and business customers, offering reliable and high-quality communication solutions.

Telstra operates one of the largest mobile networks in Australia.

The company boasts an extensive mobile network infrastructure that covers a vast area across Australia, providing reliable coverage and fast data speeds to its customers. This allows users to stay connected and access various digital services on the go.

Telstra offers a wide range of internet and data services.

From traditional broadband to cutting-edge technology like 5G, Telstra provides a comprehensive range of internet and data services to cater to different needs. It offers various plans, ensuring customers have access to fast and reliable internet connections.

Telstra is involved in numerous community initiatives.

As a responsible corporate citizen, Telstra actively participates in various community initiatives. The company supports programs focused on digital inclusion, education, environmental sustainability, and social welfare, making a positive impact on society.

Telstra has a strong focus on innovation.

Being a leader in the telecommunications industry, Telstra places great emphasis on innovation. The company invests heavily in research and development to drive technological advancements and stay at the forefront of the ever-evolving digital landscape.

Telstra has a diverse range of products and services.

From mobile and home phone plans to internet bundles and entertainment offerings, Telstra provides a diverse range of products and services to meet the needs of its customers. It aims to offer comprehensive solutions that enhance connectivity and communication experiences.

Telstra has a strong international presence.

While predominantly operating in Australia, Telstra has a significant international presence. The company has established partnerships and networks worldwide, enabling seamless communication and connectivity for its customers traveling abroad or doing business internationally.

Telstra has a focus on customer service.

With a commitment to providing excellent customer service, Telstra offers various support channels to address customer queries and concerns. Its customer service centers are available across the country, ensuring prompt assistance and effective problem resolution.

Telstra is committed to network reliability and security.

As a trusted telecommunications provider, Telstra places great importance on network reliability and security. The company implements robust measures to protect customers’ data and ensure uninterrupted service, maintaining a high level of trust and confidence among its user base.

Telstra offers innovative digital entertainment services.

Besides its telecommunications services, Telstra also offers a range of digital entertainment options. It provides streaming services, exclusive content partnerships, and access to popular entertainment platforms, ensuring customers have access to a diverse range of entertainment choices.

Telstra invests in emerging technologies.

To stay ahead in the rapidly evolving digital landscape, Telstra actively invests in emerging technologies. The company explores areas like artificial intelligence, Internet of Things (IoT), and cybersecurity, aiming to leverage new advancements and deliver innovative solutions to its customers.


Telstra is Australia’s largest telecommunications company, providing a wide range of services including mobile, internet, and television. With a history spanning over a century, Telstra has become a household name and a leader in the industry. From its extensive network infrastructure to its commitment to innovation and customer service, Telstra continues to shape the way Australians connect and communicate.

As Telstra continues to evolve and adapt to the ever-changing telecommunications landscape, it remains a vital component of Australia’s digital economy. With its strong brand recognition, extensive coverage, and commitment to technological advancements, Telstra is poised to continue its dominance in the market for years to come.


1. What services does Telstra provide?

Telstra provides a wide range of services including mobile phone plans, home internet, broadband, television, and business solutions.

2. How can I contact Telstra’s customer service?

You can reach Telstra’s customer service by calling their dedicated helpline, visiting a Telstra store in person, or using their online chat service on their website.

3. Does Telstra offer international roaming?

Yes, Telstra offers international roaming services that allow you to use your mobile phone overseas. However, additional charges may apply.

4. How can I check my Telstra account balance?

You can check your Telstra account balance by logging into your Telstra account online, using the Telstra app on your mobile device, or by calling Telstra’s customer service.

5. Does Telstra offer bundle packages for multiple services?

Yes, Telstra offers bundle packages that combine multiple services such as home internet, mobile phone, and television, providing customers with convenience and potential savings.

6. Are there early termination fees for Telstra contracts?

Yes, there may be early termination fees for Telstra contracts. It is advisable to review the terms and conditions of your specific contract to understand the potential fees involved.

7. Does Telstra have a network outage map?

Yes, Telstra provides a network outage map on their website, which allows customers to check for any disruptions in their area.